Documentation overview


Welcome to the BMC Helix Operations Management documentation!

Here's a brief introduction to the documentation and how to make the best use of it. 


What's in this doc space

The BMC Helix Operations Management documentation is divided into multiple sections. The following table helps you get familiar with the content and quickly find the information you need.


Get started


Administer


Use

  

Find out what's new in this release.

  

All the configuration and administration tasks that an administrator must be aware of.

  

How to effectively use the various product functionalities.

  

Key information to help you get going with the product.

  

Learn how to implement end-to-end use cases.



  

Watch these videos about configuring and using the product.



Key doc features

The new and refreshed BMC Helix Operations Management documentation incorporates all these and more!

Easy to find!

  • Embedded FAQ and troubleshooting information in the relevant topics.
  • Where to go from here section to help navigate to related topics.

GS_FAQ.png

Easy to read!

  • Concept and task info segregated into separate topics and inter-linked.
  • Task topic steps aligned with the UI workflow steps.

GS_mapping.png



Using the context-sensitive help

BMC Helix Operations Management comes with context-sensitive online help. 

Click the help_icon.png icon in the product UI pages to launch the context-sensitive help in the BMC documentation portal. 




Using the BMC wiki documentation

Use the following information to get the best documentation experience.


  

Provides information on getting started with the BMC documentation portal.

  

Provides information on how to sign up and access restricted content.

  

Provides information about the various search capabilities of the BMC documentation portal, including tips on effective searching with labels.

  

Provides instructions for exporting single pages to PDF or Microsoft Word and exporting multiple (or all) pages in a space to PDF to create a customized "book" for offline viewing.
Provides instructions for setting page or space watches and following us on social media.
Provides helpful information to resolve site-related issues.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC Helix Operations Management 24.2