This documentation supports an earlier version of BMC Helix Operations Management.To view the documentation for the latest version, select 23.2 from the Product version picker.

Roles and permissions

BMC Helix Operations Management leverages BMC Helix Portal to provide single sign-on authentication for users. In BMC Helix Portal, you can create and edit users and user groups, and assign any of the available permissions, such as creating, modifying, viewing, deleting, or managing objects. However, you cannot create new permissions.


Related topics

Product-overviewSetting up roles and permissions


Permissions for console-level and API-level access for BMC Helix Operations Management

Console-level users are tenant administrators and users that are manually created by the tenant administrator require credentials to access the BMC Helix Portal and BMC Helix Operations Management consoles.

API-level users are the users that require programmatic access to BMC Helix Portal and BMC Helix Operations Management. API users have the API key, which includes the access key (similar to a user name) and the secret key (similar to a password). The API key can be used for programmatic access to BMC Helix Portal. This key can be generated by the tenant administrator at a tenant level or by an individual user at a user level.

For more information, see User access.

In BMC Helix Operations Management, a tenant-level API user is created in the following format:
timestamp@tenantid

This user cannot be deleted. If you delete this user, a new API user is automatically created with the same format.

For information about the permissions associated with this user, see List of permissions.

The following table describes the permissions that are available for BMC Helix Operations Management:


Roles and permissions for BMC Helix AIOps

As a tenant administrator, you can control access to various features available with the integrated products. Use the following information for assigning permissions to roles.