This documentation supports the releases of BMC Helix Operations Management up to December 31, 2021.To view the documentation for the latest version, select 23.1 from the Product version picker.

Configuring blackout policies


Blackout policies enable you to black out events originating from various devices. These policies help you blackout events only, they are not applied to data. The following instructions help you to create, edit, copy, view, enable, disable, and delete blackout policies.


To create a blackout policy

On the Configuration > Blackout Policies page, click Create, and do the following:

  1. Specify a unique name, optional description, and precedence number for the policy.
  2. Create the selection criteria based on which the policy is applied to the events. 

    Constructing the selection criteria

    When you click in the box, you are prompted to make a selection. Each time you make a selection, you are progressively prompted to make another selection. 

    The selection criteria consist of an opening parenthesis, followed by the slot name, the operator, the slot value (which can be a string based on the type of slot selected), and the closing parenthesis. You can optionally select the logical operator AND or OR to add additional conditions. Specifying the opening and closing parentheses is optional.

    Example criteria: If you specify the following criteria, all the PATROL events with the "Open" status are selected and the policy is applied to them.

    The green tick mark indicates that the event selection criteria syntax is correct.

    event selection criteria.png

    You can also copy the criteria by clicking Copy Copy.png. The copied criteria can be reused in subsequent policies by pressing Ctrl+V in the Event Selection Criteria field.

    About specifying the class

    A condition based on the class slot must be specified before any other condition. In the subsequent conditions, the list of slots change based on the class specified. The subsequently displayed slots are subclasses of the parent class selected in the first condition.

    For example, in the following image notice the list of slots specific to the selected Alarm class.

    event selection criteria class.png

  3. Click Add Policy Configuration and configure the blackout settings.
  4. (Optional) Select Enable Policy.
    You can enable or disable the policy any time from the Blackout Policies page.
  5. Save the policy.

Can I create a new policy using an existing policy?

You can create a new policy quickly by copying an existing policy and editing the configurations. For more information, see Copying a blackout policy.


To edit a blackout policy

On the Configuration > Blackout Policies page:

  1.  Do one of the following:
    • Select the policy and click Edit.
    • From the Actions menu of a policy, select Edit.
  2. Edit the policy and save the changes.

    Can I edit active policies?

    You cannot edit active policies. To edit an active policy, you must first disable it.


To copy a blackout policy

On the Configuration > Blackout Policies page:

  1. Click the action menu of the policy that you want to copy and select Copy
    The Create Blackout Policy page is displayed with the configurations of the copied policy. 
  2. Modify the configurations according to your requirements to create a new policy quickly.


To view the list of blackout policies

On the Configuration > Blackout Policies page, view the list of blackout policies.

By default, the policies are sorted by the last updated date and time (Modified By / On column). To sort on a different column, click the column heading.


To enable or disable a blackout policy

On the Configuration > Blackout Policies page, do one of the following:

  • Select the policy and click Enable or Disable.
  • From the Actions menu of a policy, select Enable or Disable.
  • Edit the policy and select or clear the Enable Policy check box.


To delete a blackout policy

On the Configuration > Blackout Policies page, do one of the following:

  • Select one or more policies, click Delete, and click OK.
  • From the Actions menu of a policy, select Delete, and click OK.

Can I delete active policies?

No. Active policies cannot be deleted. To delete an active policy, you need to first disable it.


 

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