Supportability details

BMC Helix Log Analytics supports the following features with the given limits:

Feature

Value (per tenant)

Data ingestion

5 TB per day

The clock resets at 00:00 hours GMT.

Note: We have tested data ingestion at 5 TB per day. We are continually striving to test higher data ingestion.

Data retention

30 days

Alert policies 

Based on static thresholds: 200

Based on anomaly detection: 100

Enrichment policies

20

Field extraction policies

20

Adapt Framework version

14.x

Docker connector

  • 2-core CPU and 16 GB RAM
  • Operating systems:
    • RHEL 8.x, 7.x
    • CentOS 8.x, 7.x
    • Ubuntu 20.x, 18.x
  • Docker version 18.01 or later

Windows connector

Windows server, version 2012 or later

Linux connector

  • 2-core CPU and 16 GB RAM
  • Operating system: RHEL 8.x 

OpenSearch

2.11.1
For more information, see OpenSearch documentation.

OpenSearch Dashboards

1.3.17​
For more information, see OpenSearch documentation.

 

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