Statement of direction: log collection

BMC announces a change in the log collection process.

Important

While every effort is made to provide accurate, forward-looking guidance on product direction to assist you with your buying and planning decisions, BMC cannot guarantee that the intentions stated as follows are final and binding. 

Related topics

Support-information

Release-notes-and-notices

Deprecated-and-discontinued-features

Background

To analyze logs, you collect logs in BMC Helix Log Analytics. For this purpose, you create log collection integrations in BMC Helix Developer Tools. 


Statement of direction

BMC plans to move log collection integrations from BMC Helix Developer Tools directly to BMC Helix Log Analytics. We started this process in version 23.1.

BMC Helix Log Analytics provides new log collection policy and centralized connector management for log collection. All log collection capabilities from BMC Helix Developer Tools are made available in BMC Helix Log Analytics by using policy-based collection. To collect logs, use BMC Helix Log Analytics collection policies. For more information, see Collecting-logs.

In version 23.1.02, the options to download Windows and Linux connectors for log collection have been removed. Also, the options to create integrations to collect logs from files, Amazon Web Services (AWS), and Kubernetes have been removed from BMC Helix Developer Tools. To collect logs, use BMC Helix Log Analytics collection policies. For more information, see Collecting-logs.

BMC plans to remove any configured log collection integrations present in BMC Helix Developer Tools. We recommend that you migrate the existing log collection integrations to the log collection policies in BMC Helix Log Analytics. For more information, see Migrating-log-collection-integrations-from-BMC-Helix-Developer-Tools.


Transition period

Three months from the release of version 23.1.02.

FAQ

How do I collect logs?

Collect logs by using the options provided in the Collection menu in BMC Helix Log Analytics. For more information, see Collecting-logs.

I have created integrations in BMC Helix Developer Tools to collect logs. What do I do?

Migrate the log collection integrations from BMC Helix Developer Tools to BMC Helix Log Analytics collection configurations. For more information, see Migrating-log-collection-integrations-from-BMC-Helix-Developer-Tools.

I collect logs from Kubernetes by using integrations in BMC Helix Developer Tools. What do I do?

In version 23.1.02, the existing integrations to collect Kubernetes logs will continue to collect logs. In version 23.2, we suggest that you use the options provided in the Collection menu in  BMC Helix Log Analytics to collect logs from Kubernetes.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*