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Release notes and notices

Learn what’s new or changed for BMC Helix AIOps, including new features, urgent issues, documentation updates, and fixes or patches.

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Date

Summary

Reference

August 28, 2025

Enhancements included in this release:

  • Improved user experience with the latest fine-tuned AI model
  • Collaborate by using the Ops Swarmer to help resolve situations
  • Service predictions for dynamically configured health indicators
  • Documentation for ServiceOps is available
  • Documentation for Agentic AI is available
25.3.01 enhancements and patches
August 14, 2025The cumulative updates from previous releases (25.2.01 and 25.2.02) are rolled into the 25.3 release for on-premises users.
July 25, 2025

Enhancements included in this release:

  • ​​Identify issues impacting multiple services through multi-service situation correlation
  • Use BGP-based correlation to group related network-impacting events into a situation
  • Generate predictions based on baselines defined in alarm policies
  • Assign and update vulnerability categories for better risk classification
  • View service risk data by using a heatmap view or tile view
  • Update the status of assets impacted by identified vulnerabilities
  • Create custom dashboards by using BMC HelixGPT Insight Finder
25.3 enhancements and patches

Related release notes

The following links provide updates about the integrated BMC Helix AIOps products:

 

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BMC Helix AIOps 25.3