Release notes and notices

Learn what’s new or changed for BMC Helix AIOps, including new features, urgent issues, documentation updates, and fixes or patches.

Related topics

Known and corrected issues

Support information

Date

Summary

Reference

August 28, 2025

Enhancements included in this release:

  • Improved user experience with the latest fine-tuned AI model
  • Collaborate by using the Ops Swarmer to help resolve situations
  • Service predictions for dynamically configured health indicators
  • Documentation for ServiceOps is available
  • Documentation for Agentic AI is available
25.3.01 enhancements and patches
August 14, 2025The cumulative updates from previous releases (25.2.01 and 25.2.02) are rolled into the 25.3 release for on-premises users.
July 25, 2025

Enhancements included in this release:

  • ​​Identify issues impacting multiple services through multi-service situation correlation
  • Use BGP-based correlation to group related network-impacting events into a situation
  • Generate predictions based on baselines defined in alarm policies
  • Assign and update vulnerability categories for better risk classification
  • View service risk data by using a heatmap view or tile view
  • Update the status of assets impacted by identified vulnerabilities
  • Create custom dashboards by using BMC HelixGPT Insight Finder
25.3 enhancements and patches

Related release notes

The following links provide updates about the integrated BMC Helix AIOps products:

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*