Monitoring the health of your IT assets

Leverage the power of seamless and comprehensive asset management and health monitoring solutions to proactively identify and address potential issues before they impact business operations and enhance the optimal performance of your IT infrastructure.

BMC provides comprehensive asset management throughout the lifecycle of IT assets. Through seamless integration with various applications and processes, BMC's asset management solution simplifies asset deployment and facilitates usage and health monitoring.

Implement the asset health monitoring use case to achieve the following business goals:

Reduce time to monitor and troubleshoot IT asset problems from hours to minutes.
Free up time for IT personnel to focus on high-priority tasks because the complete asset lifecycle management and monitoring are automated and seamlessly integrated.
Improve operational efficiency, achieved through automated topology creation and accurate identification and mapping of all relevant connections within your infrastructure.

Asset lifecycle overview

The asset lifecycle starts with planning and acquiring assets. An Asset Manager strategizes their purchase and inclusion into the IT inventory and then deploys them to specific business lines.

During the lifecycle, the IT Operator monitors deployed assets for health and takes action when issues arise. Use the following capabilities in BMC Helix solutions for automatic discovery, integration, maintenance, and monitoring of IT assets.

Discover IT assets and map the CI topology: Utilize BMC Helix Discovery to identify IT assets, configurations, and associated attributes, establishing CI topological relationships across cloud and on-premises environments.
Build service model for monitoring impact on business service health: Implement the robust features of BMC Helix AIOps to accelerate service model creation from discovered topological connections and assets, facilitating efficient monitoring of business service health and impacted assets during maintenance.
Detect anomalies and generate timely alerts: Employ the capabilities of BMC Helix Operations Management to create monitoring policies for anomaly detection and the generation of timely alerts.
Integrate third-party products and ingest data: Use BMC Helix Intelligent Integration connectors to incorporate third-party monitor applications and ingest event, metrics, and topology data.
Manage incidents effectively: Utilize the features of BMC Helix ITSM to facilitate incident ticket creation and maintenance.
Enable proactive service resolution and automation: Configure proactive service resolution in BMC Helix Intelligent Automation to automatically generate incident tickets and create and run remediation policies to resolve issues with problematic assets.
Visualize and report on asset health: Leverage BMC Helix Dashboards to visualize asset inventory, asset health, and overall health status.

Asset discovery and reconciliation

Asset health monitoring

Incident creation and problem remediation

Visualization by using dashboards

Manage your IT assets with BMC

BMC offers complete lifecycle management of IT assets. Leverage BMC's asset management solution for complete asset lifecycle management and compliance, from procurement to retirement of your IT assets. Easily deploy and monitor your assets using the available integrations with multiple applications and processes. Automate asset discovery and relationship mapping through service models. In addition, track each asset's value and make informed decisions about asset upgrades and replacements.

For a comprehensive understanding of these capabilities and their benefits, see End-to-end asset management.