Use cases
Consult the following use case for information on how to achieve value with the BMC Helix AIOps product.
Use case | Business value | Products used |
|---|---|---|
Reduced service creation time and automatic update of services | BMC Helix AIOps | |
Reduced downtime, increased operational efficiency, and cost savings and improved MTTR. | BMC Helix AIOps BMC Helix Intelligent Automation BMC Helix IT Service Management | |
Reduced downtime, increased application reliability, and improved MTTR. | OpenTelemetry BMC Helix AIOps BMC Helix Discovery BMC Helix Operations Management BMC Helix Dashboards | |
Understand the health of all services at one go. Ability to isolate the problem root cause and remediate issues proactively. Power of dashboard to get a unified, service-centric view of the dynamically changing IT infrastructure. | BMC Helix AIOps BMC Helix Discovery BMC Helix Operations Management BMC Helix Log Analytics BMC Helix Intelligent Integrations BMC Helix Intelligent Automation BMC Helix Dashboards | |
Centralized data lake to observe the data ingested from multiple sources and leverage the power of AI/ML event correlation to streamline root cause diagnostics and isolation. Automated remediation to fix recurring problems faster. | BMC Helix AIOps BMC Helix Discovery BMC Helix Operations Management BMC Helix Intelligent Integrations BMC Helix Intelligent Automation | |
Leverage the power of seamless and comprehensive asset management and health monitoring solutions to proactively identify and address potential issues before they impact business operations and enhance the optimal performance of your IT infrastructure. | BMC Helix AIOps BMC Helix Discovery BMC Helix Operations Management BMC Helix Intelligent Integrations BMC Helix Intelligent Automation BMC Helix IT Service Management |
Reimagine IT Ops using BMC Helix AIOps and BMC Helix Intelligent Automation
Watch the following webinar (40:16) as a reference for the supported service monitoring use cases that you can achieve using BMC Helix AIOps and remediating issues using BMC Helix Intelligent Automation:
Video contents
Introduction | |
Agenda | |
What is IT Operations Management? | |
Example | |
What has BMC done differently? | |
BMC Helix Portal | |
BMC Helix Service Monitoring (BMC Helix AIOps) | |
Benefits | |
Features and capabilities of BMC Helix AIOps | |
Service Monitoring UI | |
Service Health Score | |
Impact Score | |
Recap | |
Lifecycle of an event | |
Automation Tools | |
Demo | |
Intelligent Automation Roles | |
Intelligent Automation Policy Status | |
Summary |