Use cases
Consult the following use case for information on how to achieve value with the BMC Helix AIOps product.
Use case | Business value | Products used |
|---|---|---|
Reduced service creation time and automatic update of services | BMC Helix AIOps | |
Reduced downtime, increased operational efficiency, and cost savings and improved MTTR. | BMC Helix AIOps BMC Helix Intelligent Automation BMC Helix IT Service Management | |
Reduced downtime, increased application reliability, and improved MTTR. | OpenTelemetry BMC Helix AIOps BMC Helix Discovery BMC Helix Operations Management BMC Helix Dashboards | |
Understand the health of all services at one go. Ability to isolate the problem root cause and remediate issues proactively. Power of dashboard to get a unified, service-centric view of the dynamically changing IT infrastructure. | BMC Helix AIOps BMC Helix Discovery BMC Helix Operations Management BMC Helix Log Analytics BMC Helix Intelligent Integrations BMC Helix Intelligent Automation BMC Helix Dashboards | |
Centralized data lake to observe the data ingested from multiple sources and leverage the power of AI/ML event correlation to streamline root cause diagnostics and isolation. Automated remediation to fix recurring problems faster. | BMC Helix AIOps BMC Helix Discovery BMC Helix Operations Management BMC Helix Intelligent Integrations BMC Helix Intelligent Automation |
Reimagine IT Ops using BMC Helix AIOps and BMC Helix Intelligent Automation
Watch the following webinar (40:16) as a reference for the supported service monitoring use cases that you can achieve using BMC Helix AIOps and remediating issues using BMC Helix Intelligent Automation:
Video contents
Introduction | |
Agenda | |
What is IT Operations Management? | |
Example | |
What has BMC done differently? | |
BMC Helix Portal | |
BMC Helix Service Monitoring (BMC Helix AIOps) | |
Benefits | |
Features and capabilities of BMC Helix AIOps | |
Service Monitoring UI | |
Service Health Score | |
Impact Score | |
Recap | |
Lifecycle of an event | |
Automation Tools | |
Demo | |
Intelligent Automation Roles | |
Intelligent Automation Policy Status | |
Summary |