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Administering
As a tenant administrator, you can use the following table to configure the product and enable operators and service designers to use the product to monitor and investigate service impact and situations.
Action
Reference
Set up user accounts and provide access to users
Configure your identity provider to set up users and user groups, and assign specific permissions to them by using BMC Helix Portal.
Enable AIOps features to monitor and investigate AIOps Situations, perform root-cause isolation of impacted services, and enable communication with BMC Helix Intelligent Automation.
Configure integration with Microsoft Teams to alert operators of an impact on a service or a creation of Situations due to problems detected in the environment.
