Release notes and notices

Learn what’s new or changed for BMC Helix AIOps, including new features, urgent issues, documentation updates, and fixes or patches.

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Known-and-corrected-issues

Support-information

Date

Summary

Reference

December 11, 2023

Enhancements included in this release:

  • Automatic data refresh for Overview and service details pages
  • The new Host Name column in the Changes section for a situation
  • Change in the direction of relationships in a service hierarchy
  • Service blueprint enhancements

November 03, 2023

Enhancements included in this release:

  • View change requests for services and situations for faster root cause analysis
  • View baselines and event indicators in metric graphs
  • Automatic data refresh for Services and Situations pages 

October 05, 2023

Enhancements included in this release:

  • Generative AI root cause summary powered by BMC HelixGPT
  • Root cause view for situations
  • Additional filters in the Predictions Analysis dashboard
  • Enhanced service modeling to connect services
  • Business services and technical services on the Services page
  • Customer success stories with BMC Helix AIOps

September 06, 2023

Enhancements included in this release:

  • Add technical services and business applications
  • Filters to view services based on the service kind
  • Search for a configuration item quickly in the topology view
  • View historical prediction analysis
  • User experience improvements
    • View default health score and status configuration
    • Enhanced UI messages for an easier understanding of balancing profiles
    • Search for a configuration item quickly in the topology view
    • Save page preferences on the Services and Situations pages
    • Aggregated and detailed views of similar situations

August 04, 2023

Enhancements included in this release:

  • View the incident count on the service details page
  • Hide or unhide services from the service hierarchy

July 06, 2023

Enhancements included in this release:

  • User experience improvements
    • Indication of propagation of the impact to a parent service
    • Option to undo the deletion of a service from a service hierarchy
    • Severity filter selections retained on the Services page
    • Total Events, Impacting Events, and Impacting Child Services
  • Exclude related CIs when adding CIs

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Related release notes

The following links provide updates about the integrated BMC Helix AIOps products:

 

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