Troubleshooting data lake issues


Use the information in this topic to troubleshoot issues related to the data lake: 

The Redis data is not cleaned up completely

Symptom

When you run the Redis cleanup command, it does not clean all the Redis data and PVCs.

Scope

While performing the Redis data clean-up steps, a prompt is displayed to confirm the deletion of PVCs allotted for Redis data. If you enter a value other than yY, n, or N, the cleanup fails to clean up the Redis data.

Resolution

Use the following commands to delete the Redis data manually:

  • To delete PVCs for Redis Cluster:
    kubectl -n ${NAMESPACE} get pvc --no-headers -l app.kubernetes.io/instance=redis-cluster 2>/dev/null | awk '{print $1}' | xargs kubectl -n ${NAMESPACE} delete pvc --ignore-not-found 2>/dev/null 
  • To delete PVCs for redis-redis-ha-server:
    kubectl -n ${NAMESPACE} get pvc --no-headers -l app=redis-redis-ha-server 2>/dev/null | awk '{print $1}' | xargs ${KUBECTL_BIN} -n ${NAMESPACE} delete pvc --ignore-not-found 2>/dev/null

  • To delete PVCs for redis-ha:
    kubectl -n ${NAMESPACE} get pvc --no-headers -l app=redis-ha 2>/dev/null | awk '{print $1}' | xargs ${KUBECTL_BIN} -n ${NAMESPACE} delete pvc --ignore-not-found 2>/dev/null

The opensearch-events-monitor pod is continuously in the CrashLoopBackOff state

Symptom

The event search is slower than normal.

Scope

The opensearch-events-monitor pod monitors the following OpenSearch event pods:

opensearch-events-data-0                               
opensearch-events-data-1 
opensearch-events-data-2
opensearch-events-master-0 
opensearch-events-master-1 
opensearch-events-master-2                    

If the opensearch-events-monitor pod detects issues with any opensearch-events pods, it tries to remediate the issue. If the issue persists, the opensearch-events-monitor pod gets into the CrashLoopBackOff state.

Resolution

Contact the BMC Support team.

 

 

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BMC Helix IT Operations Management deployment 26.1