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BMC Helix IT Operations Management deployment 26.1

BMC Helix IT Operations Management (BMC Helix ITOM) deployment is the process of managing the provisioning, capacity, cost, performance, security, and availability of infrastructure and services. By using container images, you can perform a fresh deployment of BMC Helix IT Operations Management in your on-premises environment.

Learn more about installation in the Deployment overview.

Release notes and notices Updated 17 Apr 2026

Learn what’s new or changed for the installation and deployment of BMC Helix IT Operations Management (BMC Helix ITOM), including new features, urgent issues, documentation updates, and fixes or patches. 

The release notes in this documentation are specific to the installation and upgrade of BMC Helix IT Operations Management. For complete release notes, refer to the product documentation of the respective component.

Related topics

Known-and-corrected-issues

Downloading-the-deployment-manager

BMC Helix Operations Management Release notes and notices

BMC Helix Intelligent Integrations Release notes and notices

Support information

DateSummaryReference
April 10, 2026

Updates in 26.1.00.001 hotfix

The pre-deployment hotfix 26.1.00.001 includes optimized sizing requirements.

26.1.00 enhancements and patches

March 4, 2026 

Updates available in 26.1.00:

  • Use updated support for the technology stack

    • Kubernetes 1.35
    • OpenShift 4.20
    • Nginx Ingress Controller version 1.13.7 and 1.14.3
    • F5 NGINX Plus R35
    • Helm 3.19, 3.20

  • Run cluster health checks with the Health Check Tool

  • Enable SmartGraph services for BMC Helix ITSM deployments

  • Use Valkey for in‑memory data operations

  • Back up critical infrastructure components

  • Generate alarm events for additional services

  • (Available for logged-in users only) Get help faster with DocuAssistant

26.1.00 enhancements and patches

 

 

 

 

Planning

As an IT architect or system administrator, you can plan your fresh deployment of BMC Helix IT Operations Management and choose the best deployment method. Plan your environment and pre-deployment activities.

Deploying

As a system administrator, prepare for the deployment of BMC Helix IT Operations Management by using containers and perform the post-deployment tasks.

Administering

As a system administrator, use the tctl utility to administer and manage BMC Helix IT Operations Management.

Troubleshooting

Resolve common issues or errors, review logs, or contact Support.

FAQ

Find answers to the most frequently asked questions about BMC Helix IT Operations.

Related spaces

See the documentation of products related to BMC Helix IT Operations Management deployment.

 

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BMC Helix IT Operations Management deployment 26.1