25.3.00 enhancements and patches

Supported technology stacks

BMC Helix ITOM deployment supports the following technology stacks:

• Helm 3.18
• Kubernetes 1.33
• Nginx Ingress Controller version 1.11.5, 1.12.4
• NGINX Plus R34
• OpenShift version 4.19

For more information, see System requirements.

Deploy and integrate BMC HelixGPT services for BMC Helix AIOps

You can deploy BMC HelixGPT services for BMC Helix AIOps as part of the BMC Helix IT Operations Management 25.3 on-premises installation. This capability enables AI-driven insights and automation by integrating BMC HelixGPT with BMC Helix AIOps across supported platforms.

For more information, see Configuration file settings.

Back up PostgreSQL and OpenSearch events

Regularly back up your PostgreSQL and OpenSearch events to ensure data integrity and availability in case of system failures.

For more information, see Backing up critical infrastructure components.

Support for the extra small (XSmall) sizing category

Use the XSmall sizing category, which is suitable for development or testing environments with minimal resource requirements, with high availability.

For more information, see Sizing and scalability considerations and Configuration file settings.

Increase the capacity of the BMC Helix IT Operations Management deployment

Increase the size of your BMC Helix IT Operations Management deployment to facilitate scaling up your environment to manage the additional workload in your BMC Helix IT Operations Management infrastructure.

For more information, see Increasing the size of BMC Helix IT Operations Management deployment.

BMC Helix Automation Console and BMC Helix Vulnerability Resolver available for on-premises installation

Deploy BMC Helix Automation Console (BHAC) and BMC Helix Vulnerability Resolver by using the BMC Helix IT Operations Management on-premises installer. This deployment eliminates the need for manual configuration or separate installers.

For more information, see Deploy BMC Helix IT Operations Management.