BMC Helix IT Operations Management deployment 25.3

BMC Helix IT Operations Management (BMC Helix ITOM) deployment is the process of managing the provisioning, capacity, cost, performance, security, and availability of infrastructure and services. By using container images, you can perform a fresh deployment of BMC Helix IT Operations Management in your on-premises environment.

Learn more about installation in the Deployment-overview.

Release notes and notices Updated 15 Aug 2025

Learn what’s new or changed for the installation and deployment of BMC Helix IT Operations Management (BMC Helix ITOM), including new features, urgent issues, documentation updates, and fixes or patches. 

The release notes in this documentation are specific to the installation and upgrade of BMC Helix IT Operations Management. For complete release notes, refer to the product documentation of the respective component.

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DateSummaryReference

August 14, 2025

  • Supported technology stacks
    • Helm 3.18
    • Kubernetes 1.33
    • Nginx Ingress Controller version 1.11.5, 1.12.4
    • NGINX Plus R34
    • OpenShift version 4.19
  • Back up PostgreSQL and OpenSearch events
  • Support for the extra small (XS) sizing category
  • Increase the capacity of the BMC Helix IT Operations Management deployment
  • BMC Helix Automation Console and BMC Helix Vulnerability Resolver available for on-premises installation
25.3.00 enhancements and patches

 

Click here to see the steps.

The BMC Documentation portal gives you the ability to generate PDF exports of multiple pages in a space.  

Creating PDF exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF

  1. Click the Export icon in the upper-right. 1744830844926-963.png
  2. From the Export menu, select PDF.
  3. Follow the prompts for page selection and other options.
  4. Click Export.

 

 

 

Planning

As an IT architect or system administrator, you can plan your fresh deployment of BMC Helix IT Operations Management and choose the best deployment method. Plan your environment and pre-deployment activities.

Deploying

As a system administrator, prepare for the deployment of BMC Helix IT Operations Management by using containers and perform the post-deployment tasks.

Administering

As a system administrator, use the tctl utility to administer and manage BMC Helix IT Operations Management.

Troubleshooting

Resolve common issues or errors, review logs, or contact Support.

PDFs

Get a list of all the videos and a PDF version of the BMC Helix IT Operations Management deployment documentation.

FAQ

Find answers to the most frequently asked questions about BMC Helix IT Operations.

Related spaces

See the documentation of products related to BMC Helix IT Operations Management deployment.



 

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