Upgrading BMC Helix IT Operations Management from version 24.2 to 24.3

Before you begin

• Make sure you have performed all the steps listed in the Preparing for upgrade topic.
• Make sure you backed up the OpenSearch 1.x data. 
  For more information, see Backing-up-the-OpenSearch-1-x-data.

To upgrade BMC Helix IT Operations Management

1. From the new working directory (working_directory), run the deployment manager to upgrade BMC Helix IT Operations Management:

   ./deployment-manager.sh

   After the upgrade, you will get the following message:
   Completed Helix On-prem Installation.

2. (Optional) To view the logs during the upgrade, run the following command:

   tail -f logs/deployment.log
3. If you have deployed BMC Helix IT Operations Management in a multitenant environment, perform the steps to restore the smart-graph-tenant-config configmap and its content:
   1. Copy the contents from the smart-graph-tenant-config configmap file that you backed up before the upgrade.

   2. To open the smart-graph-tenant-config configmap, run the command:

      kubectl -n <namespace> edit cm smart-graph-tenant-config

   3. Paste the contents that you copied from the backed-up smart-graph-tenant-config configmap file in the new smart-graph-tenant-config configmap and save it.

   4. To restart the smart graph controller pod, run the following command: 

      kubectl rollout restart deploy/smart-graph-controller -n <namepsace>

Where to go from here

Configuring-after-upgrade