License entitlements
Product licensing
The following table details the licensing model based on the “per resource unit” Unit of Measure:
BMC product | BMC Unit of Measure | BMC Unit of Measure Definition | License restrictions |
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BMC Helix ITOM OnPrem - Standard (Standard) | per resource unit | A license is required for the highest monthly average of Resource Units monitored, managed or discovered by the Product(s). A Resource Unit (RU) is any type of physical data center asset or cloud computing service with the corresponding values determining the license capacity and product licenses consumed. The following details the list of supported RUs by asset type and their corresponding value: 1 RU = 5 containers; 1 RU = 5 client devices (e.g., laptop, mobile device, or other hardware device permitting access to the Products); 1 RU = 5 network devices, 1 RU = 5 PaaS resources; 1 RU = 1 Server; RU = 5 storage ports; 1 RU = 5 telecommunication devices; 1 RU = 1 undocumented asset. For example, if the desired Licensed Capacity consists of 100 Servers, 50 containers and 50 network devices, the Licensed Capacity would equate to 120 RUs. |
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BMC Helix ITOM OnPrem - Advanced (Advanced) | per resource unit | A license is required for the highest monthly average of Resource Units monitored, managed or discovered by the Product(s). A Resource Unit (RU) is any type of physical data center asset or cloud computing service with the corresponding values determining the license capacity and product licenses consumed. The following details the list of supported RUs by asset type and their corresponding value: 1 RU = 5 containers; 1 RU = 5 client devices (e.g., laptop, mobile device, or other hardware device permitting access to the Products); 1 RU = 5 network devices, 1 RU = 5 PaaS resources; 1 RU = 1 Server; RU = 5 storage ports; 1 RU = 5 telecommunication devices; 1 RU = 1 undocumented asset. For example, if the desired Licensed Capacity consists of 100 Servers, 50 containers and 50 network devices, the Licensed Capacity would equate to 120 RUs. |
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Licensing example – How managed assets map to Resource Units
The following diagram shows a customer’s IT infrastructure and product usage. Their estate is a mix of servers (3), routers (2) and containers (6). Aligning this to the unit of measure, it would equate to 6 Resource Units. This customer could manage 3 more network devices and 4 more containers without requiring an additional license.
Features available with Standard and Advanced licenses
The following features are available in the BMC Helix ITOM OnPrem offering:
Capability | Standard | Advanced |
---|---|---|
BMC Helix Discovery | ||
Discovery of hardware, software, cloud services, and service dependencies | ✅️ | ✅️ |
Start anywhere application modeling | ✅️ | ✅️ |
Publishing to any CMDB | ❌️ | ✅️ |
Advanced reporting (asset and software lifecycle management, regulatory compliance, and certificate management reports) | ❌️ | ✅️ |
BMC Helix Operations Management | ||
Resource monitoring with out-of-the-box knowledge modules (KMs) | ✅️ | ✅️ |
Event management | ✅️ | ✅️ |
Anomaly detection | ✅️ | ✅️ |
Service monitoring | ✅️ | ✅️ |
Interactive dashboards | ✅️ | ✅️ |
BMC Helix AIOps | ||
Situations monitoring (policy and AI-based event correlation) | ✅️ | ✅️ |
Service health monitoring and causal analysis (root cause isolation) | ✅️ | ✅️ |
Intelligent integration for 3rd party events, metrics, and topology | ✅️ | ✅️ |
Service Outage Prediction | ✅️ | ✅️ |
Service Insights | ✅️ | ✅️ |
BMC Helix Log Analytics | ||
Log collection | ✅️ | ✅️ |
Log enrichment | ✅️ | ✅️ |
Event generation from logs | ✅️ | ✅️ |
BMC Helix Continuous Optimization | ||
Out-of-the-box technology usage views and ETLs1 | ✅️ | ✅️ |
Custom datamarts, views, ETL | ❌️ | ✅️ |
Forecasting with Helix Dashboards | ❌️ | ✅️ |
Device modeling, what-if simulation and reservations | ❌️ | ✅️ |
Business service views and business driver prediction | ❌️ | ✅️ |
Moviri and Sentry Integrators | Must be purchased separately1 | Must be purchased separately1 |
BMC Helix Intelligent Automation | ||
Out-of-the-box automation connectors | ❌️ | ✅️ |
Automation policies | ❌️ | ✅️ |
Automation value dashboards | ❌️ | ✅️ |
1 - Moviri & Sentry Integrators are sold separately with MarketZone direct SKUs