Deployment architecture

BMC Docker Trusted Registry (DTR) stores the container images.

We recommend that you set up a local repository, such as a Harbor repository. Synchronize the local Harbor repository with BMC DTR, and then access the container images from the repository. 

Important:
To synchronize the container images with BMC DTR, you can choose any container repository solution that is compatible with the BMC Helix ITOM . We do not anticipate any issues with alternative repositories. However, we do not provide support for alternative container repositories.

An entity that is used to deploy BMC Helix Platform Common Services and the BMC Helix ITOM applications in your environment.

Consists of a Kubernetes cluster that includes the following artifacts:

• All relevant network and storage plugins, and an Ingress controller
• Nodes in the cluster with internet access to fetch images from the Docker registry

BMC Helix Intelligent Integrations enables you to configure integrations with BMC and third-party products to get event, metric, and topology data from these products.
You can view and derive actionable insights from this data in BMC Helix AIOps , BMC Discovery , and BMC Helix Operations Management .

BMC Discovery stores topology information about the data centers that are being monitored.

BMC Helix Operations Management requires BMC Discovery to store topology information about the data centers that are being monitored. 

BMC Helix Continuous Optimization requires BMC Discovery only to store topology and business services information about the data centers that are being monitored. 

BMC supports a Bring-Your-Own-Storage-Class model, for any block storage supporting recommended IOPS.
For more information about recommended IOPS, see  Sizing-and-scalability-considerations.
BMC supports ReadWriteMany file stores.

The components of BMC Helix Operations Management , such as SmartGraph, and BMC Helix Continuous Optimization require a ReadWriteMany storage-class.

BMC Helix Portal is a part of the BMC Helix IT Operations Management solution and is the launchpad for all your licensed BMC Helix services. BMC Helix Portal is built on a microservices-based architecture.

For more information, see BMC Helix Portal .

BMC Helix Dashboards offers unified reporting and gives you a consolidated view of data from applications across your environment. The consolidated view of BMC Helix Dashboards helps you perform tasks such as responding to issues quickly so that system downtime is minimized. 

For more information, see BMC Helix Dashboards.

BMC Helix Single Sign-onhelps to present credentials for authentication only once in a multi software environment.

For more information, see BMC Helix Single Sign-On.

Identity Management Service (IMS) is a common service that helps you set up role-based access control and data-level access control. You can access IMS from the BMC Helix Portal. These actions cannot be set up by end users.

Tenant Management Service (TMS) is a common service that enables onboarding and offboarding of tenants and associated actions; for example, configuring an external identity provider, configuring the data retention period for a tenant, and so on. You can access IMS from the BMC Helix Portal. 

Redis is a data structure store that is used for ephemeral data and caching. It is used to store:

• Events
• Logs
• (For BMC Helix Operations Management and BMC Helix Intelligent Automation ) User sessions
• (For BMC Helix Operations Management and BMC Helix Intelligent Automation ) PATROL Agent
• (For BMC Helix Continuous Optimization only) Cost/prediction data

Elasticsearch is used to store:

• Events
• Logs
• (For BMC Helix Continuous Optimization only) Metadata

Dynamic Service Modeling (DSM) provides topology information for devices and resources. 
This data is available to all BMC Helix applications.

A search engine also used to store and analyze logs.

A data collector that gathers logs from the application nodes and sends them to Elasticsearch.

A web user interface used for data visualization and an exploration tool for logs.

BMC Helix Operations Management is a solution on BMC Helix Portal that combines broad capabilities across monitoring and event management with a cloud-native, containerized microservices architecture. The containerized architecture enables fast deployment and upgrades, elastic scalability, enterprise grade high-availability and performance along with the reduced infrastructure costs.

For more information, see  BMC Helix Operations Management.

BMC Helix Continuous Optimization is a cloud-based capacity management solution that gives you insights to optimize the use of your current IT resources and plan for future demands. It collects and analyzes the capacity data and core metrics for CPU, memory, and storage, and provides recommendations for optimizing them.

For more information, see BMC Helix Continuous Optimization

BMC Helix AIOps reduces the mean time to resolve (MTTR) issues and maximizes service performance and availability by using tools that include monitoring, advanced anomaly detection, AI/ML-based event management and root cause isolation, open integrations, and intelligent automation.

For more information, see BMC Helix AIOps.

BMC Helix Log Analytics helps you to analyze the log files from multiple environments. It provides a wealth of insights into the usage, health, and performance of your environments, together with a set of integrated capabilities for detecting and troubleshooting issues.

For more information, see BMC Helix Log Analytics.

BMC Helix Intelligent Automation is an automation aggregator. It enables organizations to identify automation opportunities and connect with automation tools to define policies that trigger remediation actions, ensuring no loss to service performance.

For more information, see BMC Helix Intelligent Automation .

BMC Helix Developer Tools enables you to:

• Integrate with TrueSight Operations Management to monitor events and services.
• Build custom integrations for the third-party products for which out-of-the-box integrations are not available.

For more information, see Integrating by using BMC Helix Developer Tools.