Getting started

BMC Helix IT Operations Management (BMC Helix ITOM) suite is an AI/ML-driven solution for all your IT service discovery and operations management needs. You can use BMC Helix ITOMto monitor the performance and availability of your infrastructure and applications. 
BMC Helix ITOMsuite resides on top of the BMC Helix Platform  and utilizes common services provided by the platform. You can either perform a fresh deployment or upgrade BMC Helix ITOM in an on-premises environment by using the container images.

BMC Helix IT Operations Management deployment manager installs the following components:              

• BMC Helix Operations Management
  • BMC Helix Platform common and infrastructure services
  • BMC Helix Dashboards     
  • BMC Helix ITSM Insights  
  • BMC Helix Log Analytics 
• BMC Helix AIOps with BMC Helix Intelligent Automation
• BMC Helix Continuous Optimization (BHCO) 

 If you are new to the BMC Helix ITOM suite, read and perform getting-started tasks relevant to your role. If you are not sure where to start, read the Deployment-overview topic. 

 This section will help you to get started with the BMC Helix ITOM documentation.