FAQ

Here are some answers to the most frequently asked questions about the BMC Helix IT Operations Management containers.


Is the BMC Helix IT Operations Management container and Kubernetes orchestration-based on-premises deployment supported on Windows?

BMC Helix IT Operations Management containers use Linux operating system. The container host systems must have Linux operating system because the kernel is shared between the host and container.

It is theoretically possible to run a Linux virtual machine on a Windows host and deploy Kubernetes across the virtual machine and run Linux containers. However, BMC does not recommend such deployment architecture and does not provide any deployment sizing guidelines for such configurations.

What are the formats or standards used by the BMC Helix IT Operations Management containers?

BMC Helix IT Operations Management

 containers are based on Docker and they leverage a Kubernetes orchestration layer.

How do I get a Certificate Authority (CA) signed certificate for load balancer configuration?
  1. Create a certificate signing request (csr) file by using OpenSSL.
  2. Submit the the file <your.domain.com>.csr to your CA and request for signed certificate.
  3. Import the CA's reply.
What databases are part of the data lake tier?

The data lake tier comprises the following database servers and data sources:


 

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