Communication ports and protocols
When you deploy the Gateway Server and Continuous Optimization Agents to collect on-premises data, you must ensure that the required ports and protocols are configured to allow communication between the components. The port requirements are the same for SaaS and on-premises deployments.
Port requirement summary for Gateway Servers and Agents
Gateway Server comprises of several components that analyze performance, report statistics, predict future performance, and enable capacity planning for your database. Gateway Server supports collecting, analyzing, and modeling business-oriented workloads with system data, and requires several TCP ports to be open for the Gateway Server and Capacity Agents to communicate
The following figure shows the default protocols and ports used by the Gateway Server, GeneralManagerServer, and Continuous Optimization agent components.
The following table lists the default ports and protocols used by the Helix Continuous Optimization components.
| Port | Protocol | Node that initiates connection | Processes | Direction | Module | Purpose |
|---|---|---|---|---|---|---|
| 10129 | TCP/IP (Locked to localhost) | Gateway Server | Gateway Server --> GeneralManagerServer (on same machine) | Local communication on the Gateway Server | Manager | This port allows the General Manager console to access information related to scheduled Manager runs on the Gateway Server console |
| 10128 | TCP/IP (supports TLS) | Gateway Server |
| Gateway Server to Agent | Collect/Manager | The Gateway Server initiates a connection to port 10128 on the Capacity Agent system for collection start, query, and pull requests. Port 10128 is also required for the UDR Collection Manager (UCM) |
| 6767 | TCP/IP | Remote Agent | bgssd --> bgsagent (on same machine) | Local communication on BHCO agent | Collect | The Service Daemon uses port 6767 on the local machine to check if the Capacity Agent is running and, if not, it will start it. |
| 6768 | TCP/IP (supports TLS) | Remote Agent | bgsagent --> b1mgrdmon | Agent to Gateway Server | Manager | Optional and disabled by default. Data Collection Status Messages. |