Skip to Content

Managing Remedy Single Sign On

Remedy Single Sign-On (Remedy SSO) is an authentication system for a multi software environment that enables users to present credentials for authentication only once. After Remedy SSO authenticates the users, they can gain access to any other application with automatic authentication without providing the credentials again.

Remedy SSO supports the following authentication methods:

  • BMC Remedy AR System Server
  • SAMLv2 (e.g. Okta)
  • LDAP
  • Kerberos
  • Certificate-based
  • Remedy SSO authentication or Local authentication
  • OAuth 2.0
  • OpenID Connect
  • Pre-authentication

Based on the organization’s requirement, you can configure any of the authentication methods to authenticate the users for various BMC applications.

For more information, see the Remedy Single Sign On documentation. 

Setting up Remedy Single Sign On

To request RSSO for BMC Helix Cloud Cost and Security, see the Authentication integration section in Lifecycle requests.

User Management

When an enterprise user logs in to BMC Helix Cloud Cost or BMC Helix Cloud Security for the first time by using Remedy Single Sign On, and after successful authentication, user is created for cloud cost or security.

The user will have "View Only" permission and will be assigned to tenant organisation by default. If you want to change the role and organisation, see Editing role and organization of a user.

 

  • 20.02
Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC Helix Cloud Cost 20.02