This documentation supports the 20.02 version of Remedy Single Sign-On.To view an earlier version, select the version from the Product version menu.

Installing

After you complete the tasks to plan the installation of Remedy Single Sign-On, perform the following tasks to install Remedy SSO:

Task

Action

Reference

1

Before installing Remedy SSO, download the installation files and document your installation values, such as the database name and type.

2

Install Remedy SSO by using one of the available installation methods:

  • Install Remedy SSO by using the installation wizard.
  • Install Remedy SSO silently.
  • Install Remedy SSO by manually running the installation scripts.

3

Verify that the installation is successful by logging in to Remedy SSO Admin Console.

4

(Recommended) When you install the Remedy SSO server, the database password is encrypted with a hard coded key.

Best practice
For security reasons, we recommend that you re-encrypt the database password with a new key after you perform a fresh installation of Remedy SSO.

Related topics

Troubleshooting-installation-and-upgrade-issues

Upgrading

Uninstalling

 

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