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This documentation supports the 9.0 version of BMC Atrium Single Sign-On, which is in "End of Version Support." However, the documentation is available for your convenience. You will not be able to leave comments.Click here to view the documentation for a supported version of Remedy Single Sign-On.

Administrative log files

Administrative logs provide information that helps you in troubleshooting BMC Atirum Single Sign-On (SSO) access related errors. There are two kinds of administrative log files:

Access logs (amConsole.access)

The access logs record BMC Atrium SSO action attempts and successful results. These logs have a suffix, .access.

  • amAuthentication.access — Contains log data for when users log into and out of OpenAM, including failed authentications
  • amConsole.access — Contains data about actions run as the administrator in the console, including changes to realms and policies
  • amPolicy.access — Contains data about authorization actions permitted by policies, including policy creation, removal, or modification
  • amPolicyDelegation.access — Contains data about actions as part of the policy delegation, including any changes to the delegation
  • amSSO.access — Contains data about user sessions, including times of access, session time outs, and session creation/termination
  • Entitlement.access — Contains data about entitlement actions or changes
  • IDFF.access — Contains data about federation actions, including the creation of authentication domains or the hosted providers
  • SAML2.access — Contains data about SAML 2 actions, including changes to assertions, artifacts, response, and requests
  • ssoadm.access — Contains data about actions completed for SSO as admin
  • WSFederation.access — Contains data about activity for WS Federation, including changes and access information

Error logs (amConsole.error)

The error logs record BMC Atrium SSO service attempts and service errors. These logs have a suffix, .error.

  • amAuthentication.error — Contains log data about errors encountered when users login and out of OpenAM
  • amConsole.error — Contains data on errors encountered during administrator sessions
  • amPolicy.error — Contains data on errors encountered during actions related to the policy
  • IDFF.error — Contains data on errors encountered during federation actions
  • SAML2.error — Contains data about errors encountered during SAML 2 actions
  • WSFederation.error — Contains data on errors encountered during WS Federation

 

 

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BMC Atrium Single Sign-On 9.0