This documentation supports the 9.0 version of BMC Atrium Single Sign-On, which is in "End of Version Support." However, the documentation is available for your convenience. You will not be able to leave comments.Click here to view the documentation for a supported version of Remedy Single Sign-On.

Troubleshooting

BMC Atrium Single Sign-On (default) supports logging on both the server and agents. Logging is used for auditing purposes and for general debugging of connection issues. The logging system supports rotation of the agent audit log files. By default, these log files are not used or rotated because audit logging also occurs on the server. If rotation is disabled, the file system might be consumed with log files.

Note

The logging system can be modified for each component of BMC Atrium Single Sign-On.

The following topics provide information about various issues that can occur with BMC Atrium Single Sign-On:

 

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