Obtaining container images and utility files for deployment in on-premises Kubernetes and OpenShift clusters
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The container images for the BMC Helix Intelligent Integrations on-premises gateway are hosted on BMC Helix Docker Trusted Registry (DTR), which is available at hub.docker.com. The utility files, which include the deployment script and other supporting files required for deploying the on-premises gateway, are available for download on the BMC Helix Electronic Product Distribution (EPD) site.
To obtain container images for use with a Helix subscription
You can obtain the container images in one of the following ways:
Method | Description | Reference |
|---|---|---|
| Obtain images from BMC Helix DTR during the on-premises gateway deployment | Generate the container access key to pull and use the container images during the on-premises gateway deployment. | |
Obtain images from a local registry | Use this method when your registry has direct access to the internet. Download the container access key and obtain images from the local registry. Best practice: We recommend that you set up a local registry, such as a Harbor registry. Synchronize the local Harbor registry with BMC DTR and then access the container images from the local registry. Important: | |
Obtain images from an air-gapped environment | Use this method when your registry is in a demilitarized zone (DMZ) or air-gapped environment and does not have direct access to the internet. Download the container access key and obtain images from the registry in your air-gapped environment. Best practice: We recommend setting up a registry in your local network (such as a Harbor registry) and synchronizing it with BMC DTR. Set up another Harbor registry in the DMZ or air-gapped environment. Set up a proxy to enable communication between the Harbor registry in your local network and the Harbor registry in a DMZ. Important: If you are using self-signed or custom CA certificates, make sure that your local CA certificate chain (full chain) is present in the trust store on all the worker nodes. |
To obtain utility files for use with a Helix subscription
Log in to the EPD by using your Support user ID and password.
You might also be prompted to complete the Export Compliance Form. If you are accessing this site for the first time, create a new EPD profile to specify the languages and platforms that you want to download. For assistance with EPD, see the EPD site help.- Click BMC Helix Intelligent Integrations Version <versionNo> for Linux.
The utility files (hii-bmc-<buildNumber>.zip) are downloaded.
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