BMC Helix Intelligent Integrations 25.3

BMC Helix Intelligent Integrations and BMC Helix Developer Tools enable you to configure integrations with BMC and third-party products to get event, metric, and topology data from these products. You can view and derive actionable insights from this data in BMC Helix AIOps, BMC Helix Discovery, and BMC Helix Operations Management.

Release notes and notices Updated 01 Sep 2025

Learn what’s new or changed for BMC Helix Intelligent Integrations 25.3 including new features, urgent issues, and documentation updates.

Related topics

Known and corrected issues

Support information

Date

Summary

Reference

August 29, 2025

Enhancements included in this release:

  • Configure multiple on-premises gateway instances to use the same BMC Helix object storage

  • Limit event data ingested from Zabbix by using additional parameters

  • Limit event data ingested from Nagios Core by using a query

  • Deduplicate Zabbix events by using a new policy

25.3 enhancements and patches
August 14, 2025The cumulative updates from previous releases (25.2.01 and 25.2.02) are rolled into the 25.3 release for on-premises users.
July 25, 2025

Enhancements included in this release:

  • Minimize operational overhead with BMC Helix object storage

  • Additional protocol for communication between the on-premises gateway and Identity Management System

25.3 enhancements and patches
June 25, 2025

Enhancements included in this release:

  • Events and metrics filters for distributing data to BMC Helix Operations Management
  • Collect data from a SaaS-hosted BMC Netreo instance
25.2 enhancements and patches
May 26, 2025

Enhancements included in this release:

  • Configure the scheduler interval for heartbeat events

  • Improved mapping of the AWS CloudWatch alarm attributes

25.2 enhancements and patches
April 22, 2025

Enhancement included in this release:

  • Monitor BMC Helix Intelligent Integrations for streaming interruptions

  • Collect metrics from BMC Netreo via API

  • Collect SNMPv3 traps from multiple devices through a single connection instance

  • Collect vendor-specific SNMP traps by using the custom JSLT

  • Collect topology data from Microsoft SCOM only for directly connected group members
25.2 enhancements and patches

Related release notes

The following links provide updates about the related products:

 

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Getting started

Setting up and going live

Set up users and assign permissions and configure integrations with multiple third-party and BMC products.

Deploying the BMC Helix Intelligent Integrations on-premises gateway

Deploy BMC Helix Intelligent Integrations in your on-premises environment by using the on-premises gateway.

Upgrading the BMC Helix Intelligent Integrations on-premises gateway

Upgrade the BMC Helix Intelligent Integrations on-premises gateway.

Monitoring BMC Helix Intelligent Integrations

Monitor BMC Helix Intelligent Integrations by using events and dashboards.

Integrating by using BMC Helix Intelligent Integrations

Ingest event, metric, and topology data from third-party solutions by using BMC Helix Intelligent Integrations.

Integrating by using BMC Helix Developer Tools

Build custom integrations, and ingest events, logs, and services data from BMC and third-party solutions.

Troubleshooting

Resolve common issues or errors or contact Support.
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PDFs and videos

Get a list of all the videos and a PDF version of the BMC Helix Intelligent Integrations and BMC Helix Developers Tools documentation.

FAQ

Find answers to the most frequently asked questions about BMC Helix Intelligent Integrations and BMC Helix Developers Tools.

Related documentation

See the documentation of products related to BMC Helix Intelligent Integrations and BMC Helix Developers Tools.

 

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