User interface overview

BMC Helix Intelligent Integrations, accessible from BMC Helix Portal, offers an intuitive console for managing connectors. Use the connectors to collect data from third-party products and send it to BMC Helix applications.

The main pages in the console, Connectors and Streams, provide easy navigation for creating and managing connectors and data streams.

Connectors page

When you log on, by default, the Connectors page is displayed. On this page, you can create connectors to establish connections with third-party products. This page also displays the list of connectors that are already created, the source and destination of each connector, and the data streams that are running for each connector.

You can perform the following tasks on the Connectors page:

UI element	Description	Reference
Create	Create new connectors for third-party sources. Add a new data stream for an existing connector.	Integrating by using BMC Helix Intelligent Integrations Managing data streams
	Delete an existing connector.	Editing and deleting connectors
Configure Mediator	Edit an existing connector.	Editing and deleting connectors
Status	Move the slider to the right to start all the data streams for a connector. Move the slider to the left to stop all the data streams for a connector.	Managing data streams
Streams	Start, stop, and delete an individual data stream.	Managing data streams
	Back up and restore the connectors configurations. Delete a backup when no longer needed.	Backing up and restoring connector configurations

Streams page

The Streams page displays the details, such as the source, destination, and last run status of each data stream that is configured for a connector.

You can view the following information on the Streams page:

UI element	Description
Source	Displays the third-party source from which BMC Helix Intelligent Integrations is collecting data.
Destination	Displays the destination where BMC Helix Intelligent Integrations is sending the collected data.
Collector -> Distributor	Displays the status of the data collector and distributor. If the icons of both collector and distributor appear in green for a stream, it indicates that the collector is collecting data from the third-party source and the distributor is distributing the collected data to the BMC Helix applications. A red icon indicates that an error has occurred. If both icons appear in gray, it indicates that the stream is not running.
Run Latency (max/avg)	Displays the maximum and average time (in ms) between a request sent to a third-party source and the response received by BMC Helix Intelligent Integrations. Important: When you modify a connector or restart the BMC Helix Intelligent Integrations on-premises gateway, the value is reset to No Runs. BMC Helix Intelligent Integrations maintains new records after the connector is restarted.
Items (Avg per Run)	Displays the average number of items collected by all the runs. Important: When you modify a connector or restart the on-premises gateway, the value is reset to No Runs. BMC Helix Intelligent Integrations maintains new records after the connector is restarted.
Last Run Status	Displays the start and end time of the last data collection run and the number of items collected in the last run. Important: Due to various factors, the number of items received by and displayed in the BMC Helix applications might not be the same as the number of items collected and displayed in this column. When you modify a connector or restart the on-premises gateway, the value is reset to No Runs. BMC Helix Intelligent Integrations maintains new records after the connector is restarted.

You can perform the following tasks on the Streams page:

Task	Description
Start and stop a stream	Use the Active button to start or stop a stream. If a stream is started, the scheduled time for the next run is displayed.
Run a stream once	Click Run Once to force run a stream once and collect data from the source. The stream must be started to enable the Run Once button.