24.3 enhancements and patches
BMC applies upgrades as described in BMC Helix Upgrade policy. BMC applies upgrades and patches during Maintenance windows.
24.3.01
Collect events from BMC Netreo
Collect incidents from BMC Netreoand receive them as events in BMC Helix Operations Management.
Reduce event noise and measure the health of your system by processing the received events with BMC Helix Operations Management capabilities.
For more information, see Integrating-with-BMC-Netreo-via-webhook.
Collect metrics from Naemon
Collects metrics from Naemon and receive them in BMC Helix Operations Management.
Take corrective actions and reduce overall network outages by using policies in BMC Helix Operations Management to generate alarms when a metric value goes above or below a set threshold.
For more information, see Integrating-with-Naemon.
Collect events from Splunk Enterprise via webhook
Collect events from Splunk Enterprise by using the webhook mechanism and receive them in BMC Helix Operations Management.
Reduce event noise and measure the health of your system by processing them with BMC Helix Operations Management capabilities.
For more information, see Integrating-with-Splunk-Enterprise-via-webhook.
Authentication support for the on-premises gateway
The BMC Helix Intelligent Integrations on-premises gateway supports BMC Helix Single Sign-On (SSO) authentication. With this authentication, the on-premises gateway users are required to provide credentials to authenticate themselves. To support authentication, you need to execute the iig_auth.sh script with the auth option when deploying or upgrading the on-premises gateway.
For more information, see:
Support for the II Admin role
BMC Helix Intelligent Integrations supports a new role, II Admin. The users with this role can access the BMC Helix Intelligent Integrations UI, and view, create, edit, or delete connectors.
Users who neither are assigned this role nor the permissions associated with the role, can still log on to the UI. However, they cannot view the configured connectors, or perform any actions in the UI.
For more information, see BMC-Helix-Intelligent-Integrations-overview.
24.3.00
The following video (2:30) provides a high-level summary of the new features and enhancements in version 24.3 of BMC Helix Intelligent Integrations:
Watch the YouTube video about What’s new in BMC Helix Intelligent Integrations 24.3
Mark devices for deletion in BMC Helix Operations Management
If a device in BMC Helix Operations Management does not collect metrics data from a third-party product for a particular time period, you can mark it for deletion by using the shouldSupportTopologyLifecycle and itemExpiryDuration parameters.
For example, if you want to mark those devices that do not collect metrics data for 5 hours, set the shouldSupportTopologyLifecycle parameter to true and set the itemExpiryDuration parameter to 5 HOURS.
You can mark the devices for the following third-party products:
Identify the CA APM and VMware vROps KPI metrics in BMC Helix Operations Management
BMC Helix Intelligent Integrations identifies all the CA APM and VMware vROps KPI metrics. The identified metrics are prefixed with KPI in BMC Helix Operations Management. You can use these metrics for baselining.
For more information, see Integrating-with-CA-APM and Integrating-with-VMware-vROps.
View CA APM metrics data in a hierarchical manner
View the CA APM metrics data in a hierarchical manner in BMC Helix Operations Management.
In BMC Helix Operations Management, CA APM metrics data appears in the same hierarchical manner as it appears in CA APM.
Ability to retain the status of events in BMC Helix Operations Management
If the status of an event is Acknowledged, Assigned, or Blackout in BMC Helix Operations Management, its status remains the same unless the event is closed in the third-party product. When the event is closed in the third-party product, the status changes to Closed in BMC Helix Operations Management as well.