Setting up and going live

Use BMC Helix Intelligent Integrations and  BMC Helix Developer Tools for building integrations with third-party and BMC products to collect event, metric, topology, and services data.

BMC Helix Intelligent Integrations and  BMC Helix Developer Tools are subscription-based services available on BMC Helix Portal.

Related topic

BMC Helix Intelligent Automation service

Task

Action

Reference

1.

Register with BMC and activate BMC Helix Intelligent Integrations and BMC Helix Developer Tools

  1. Complete the BMC registration process and understand the subscription information.
    After you subscribe to the service, BMC sends an activation email that contains a link to activate your account and the tenant administrator user name. 
  2. Click Sign in to activate your account and set the tenant administrator password. The tenant administrator is the first user who logs in to the product. This link for setting the password remains active for 120 hours only, after which it expires.

Your free trial remains active for 14 days. During the trial, you get unrestricted access to all the capabilities available with the integrated products and common services.

To continue using the integrated products after the trial expires and for any other queries, contact BMC Support.

2.

Provide consent for data collection

When you log in for the first time as a tenant administrator, provide your consent for data collection in the Allow data collection for product improvement dialog box. By default, the data collection settings are disabled for a tenant administrator.

To provide your consent for data collection for all the users:


    1. To enable data collection for performance and product improvement, select Enable data collection for performance and product improvement.

    2. To enable data collection for marketing and outreach, select Enable data collection for marketing and outreach.

      Tip

      • To understand the types of data that are collected, expand Click for examples of the types of data we collect for performance and product improvement.
      •  To understand the ways in which the collected data is used, expand Click for examples of ways data may be used for marketing and outreach.
    3. (Optional) To enable data collection for your account, select Turn on data collection for my account for either performance and product improvement or for marketing and outreach or for both.
    4. Click Agree and submit. 
      You can modify your consent for data collection at any time. 
Consent at user level

If the tenant administrator has consented to data collection, the user will receive a notification.

Users can modify their consent for data collection at any time. For more information, see Viewing and modifying your profile information.

3. 

Configure your identity provider

(Perform this task if you are using BMC Helix Developer Tools, or if you have Helix subscription of BMC Helix Intelligent Integrations) 

Configure your identity provider to set up more users and user groups, and assign specific permissions to them. Perform user management functions in BMC Helix Portal.

4. 

Launch the required product

BMC Helix Intelligent Integrations: Use this product to configure integrations with third-party products to collect event, metric, and topology data.

  1. Choose the deployment mode. For more information, see Deployment-scenarios.
  2. Depending on the deployment mode, launch the product:

    • SaaS deployment of BMC Helix Intelligent Integrations: Log on to BMC Helix Portal and click the 

      BMC Helix Intelligent Integrations

       tile.

    • BMC Helix Intelligent Integrations on-premises gateway: Deploy the gateway and access the product from the on-premises UI. For more information, see Deploying-the-BMC-Helix-Intelligent-Integrations-on-premises-gateway.

Important

BMC Helix Intelligent Integrations is not part of the BMC Helix IT Operations Management on-premises deployment. It is available as a standalone deployment in an on-premises environment. Download the files required for version 23.2.02 of its standalone deployment from Electronic Product Distribution site. For more information, see Downloading the container images and utility files.

BMC Helix Developer Tools: Use this product to build custom integrations, integrate with TrueSight Operations Management, and collect logs for BMC Helix Log Analytics.

  1. Log on to BMC Helix Portal.

  2. Click the 

    BMC Helix Developer Tools

     tile.

5.

Configure connections with third-party products by using BMC Helix Intelligent Integrations and BMC Helix Developer Tools.