22.4 enhancements and patches
BMC applies upgrades as described in BMC Helix Upgrade policy. BMC applies upgrades and patches during Maintenance windows..
22.4.02
Collect all CIs from ServiceNow
With the ServiceNow connector, collect data for all the CIs present in ServiceNow.
For more information, see Integrating-with-ServiceNow.
Collect additional data from VMware vROps
With the VMware vROps connector, collect data for the following resource kinds in addition to HostSystem and VirtualMachine for the VMWARE adapter kind:
- ClusterComputeResource
- Datacenter
- Datastore
- VMwareAdapter Instance
For more information, see Integrating-with-VMWare-vROPS.
22.4.01
Collect data from Nagios Core
BMC Helix Intelligent Integrations collects event and metric data from Nagios Core.
For more information, see Integrating-with-Nagios-Core.
Collect data from the business service level in BMC Helix CMDB
With the BMC Helix CMDB connector, collect data from the business service level (BMC_BusinessService) in addition to the business process level (BMC_BusinessProcess).
For more information, see Integrating-with-BMC-Helix-CMDB.
22.4
Learn about the new features and enhancements in this release in the following video (2:27):
Collect data from on-premises tools by using the BMC Helix Intelligent Integrations Gateway
Deploy the BMC Helix Intelligent Integrations Gateway in your on-premises environment to collect data from the on-premises tools and send data to BMC Helix applications.
For more information, see Deploying-the-BMC-Helix-Intelligent-Integrations-Gateway.
Reduce event noise with deduplication and suppression
Events from third-party sources are deduplicated and suppressed through the following new policies defined in BMC Helix Operations Management:
- Drop Duplicate Events - BMC Helix Intelligent Integrations
- Update Old Events - BMC Helix Intelligent Integrations
- Update AWS CloudWatch Events - BMC Helix Intelligent Integrations
- Update Azure Events - BMC Helix Intelligent Integrations
- Update IBM Netcool Events - BMC Helix Intelligent Integrations
For information about these policies, see Event-deduplication-and-suppression-for-reducing-event-noise.
Collect data from additional third-party products
BMC Helix Intelligent Integrations collects data from the following third-party products:
Event data from Azure Monitor.
For more information, see Integrating-with-Azure-Monitor.
Topology data from VMware Tanzu Application Service for VMs Cloud Foundry.
For more information, see Integrating-with-Cloud-Foundry.
Event data from Amazon Managed Services for Prometheus (AMP).
For more information, see Integrating-with-Amazon-Managed-Services-for-Prometheus-to-collect-events.
Metric data from Amazon Managed Services for Prometheus (AMP).
For more information, see Integrating-with-Amazon-Managed-Services-for-Prometheus-to-collect-metrics.
Event, metric, and topology data from VMWare vROps.
For more information, see Integrating with VMWare vROPs.
Collect additional data from third-party products
BMC Helix Intelligent Integrations collects additional data from the following third-party products:
Metric data from AWS CloudWatch in addition to alarm data.
For more information, see Integrating-with-AWS-CloudWatch.
Topology data from Micro Focus NNMi in addition to event and metric data.
For more information, see Integrating-with-Micro-Focus-NNMi-to-collect-events-and-topology.
