Use cases

Consult the following use cases for information on how to achieve value with the BMC Helix Intelligent Automation product.

Use case

Business value

Products used

Automates the end-to-end process for creating TMF621 trouble tickets in ServiceNow for events of critical severity. This is done by leveraging the Proactive Service Resolution solution offered by BMC Helix Intelligent Automation

  • BMC Helix Intelligent Automation
  • BMC Helix Operations Management
  • ServiceNow Telecommunications and Media Assurance Workflows


Related topics

Getting-started

Orientation

 

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