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Verifying the TrueSight Network Automation installation

You can verify that the TrueSight Network Automation (formerly called BMC Network Automation) product was installed successfully by using the following procedures.

To review the TrueSight Network Automation installation log files

  1. If you just completed installing TrueSight Network Automation and the installer prompts you to view the installation log, click View Log and skip to step 3.
  2. If you already exited the installation host, perform the following steps:
    1. Log on to the TrueSight Network Automation host computer.

    2. Open the bcan_install_log.txt log file in the installation directory for your operating system.

      Location of installation log files

      Platform

      Default installation log location

      Red Hat Linux

      /tmp

      Microsoft Windows

      C:\Windows\Temp

  3. In the log, verify whether any error messages were reported.
  4. If a SEVERE or WARNING error message was reported, consult the Known and corrected issues and Troubleshooting the installation, migration, or upgrade sections. You may also contact BMC Customer Support for additional help.

To verify that required TrueSight Network Automation services are running

From a TrueSight Network Automation server host, ensure that the following processes (Linux) or services (Windows) are running on the target host:

  • Windows:
    • BCA-Networks Web Server
    • BCA-Networks TFTP Server
  • Linux: bca-networks (ps -ef | grep bca-networks)
     If this process is not running on Linux, you can attempt to start it by using the following command:
    /etc/init.d/enatomcat start

To verify that you can log on to the TrueSight Network Automation console

Log on to the TrueSight Network Automation server from a web browser using the sysadmin user name and sysadmin password.

https://<bnaServer>:<portNumber>/bca-networks
https://bnaServer:443/bca-networks 

The default port is 443. After you successfully log in the first time, you will be required to change the password.

To verify the configuration information supplied during installation

  1. From the TrueSight Network Automation console, navigate to Admin > System Admin > System Parameters.
  2. Scroll down the page to External Integrations and verify that the following values supplied during the installation are correct:
    • User name (typically admin or Demo)
    • Enable TrueSight Orchestration (formerly known as BMC Atrium Orchestrator) Integration
    • Enable CMDB Integration
    • If UDDI integration was enabled, check the values for the host name and port in Web Services Base URL under Enable Web Services Registry Integration.

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Verifying-the-installation

 

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BMC Cloud Lifecycle Management 4.7