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Clicking a requestable offering generates an error

If a cloud end user receives the following error message when attempting to create a requestable offering, verify that the user's access restrictions match the company to which the user belongs.

ar_error.jpg
To check a cloud end user's access restrictions, see the access restrictions list on the Login/Access Details tab of the People form (part of BMC Remedy IT Service Management Foundation):

access_restrictions.jpg

If the user's access restrictions do not match the company to which the user belongs, click Update Access Restrictions to add the matching company.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC Cloud Lifecycle Management 4.6