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Integrating with brownfield Remote Atrium


You can integrate BMC Cloud Lifecycle Management with existing brownfield BMC Atrium Core products installed on a remote Atrium server (Remote Atrium).  

Warning

Note

Remote Atrium is sometimes called Remote Atrium, Remote Atrium, or Remote AR. Within BMC Cloud Lifecycle Management, Remote Atrium describes installation of non-CLM AR System and CMDB.

Integrating Remote Atrium with CLM specifically lets you transfer CIs from selected classes and some basic AR System forms to Remote Atrium. Here you have one central CMDB with a golden copy of data that reflects the latest version of the infrastructure.

You can use existing brownfield AR System, BMC Atrium Core, or BMC Remedy IT Service Management (sometimes called Remote ITSM) for adding Company-related information (for example, their sites and people) into BMC Cloud Lifecycle Management, as shown in the following picture. You can also add IT assets created by BMC Cloud Lifecycle Management to Remote Atrium.

Data.png

Corporate extensions

Warning

Note

Perform the corporate integrations with Atrium extensions before you create CLM data and integrate corporate change. Use the Tenants and users to create CLM data that are DSOed from corporate AR/ITSM.

Corporate extensions (bundled with 4.0 extensions) are required for integrating Remote Atrium with BMC Cloud Lifecycle Management, based on following type of deployments:

  • CLM AR if there is a single AR CLM deployment
  • Enterprise-AR if there is a two AR CLM deployment

The following tree hierarchy describes Remote Atrium integration extension in 4.0.

TreeHierarchy.png

 

After Remote ITSM is ready for integration with BMC Cloud Lifecycle Management, you can install corporate extension from atrium on Remote Atrium. Similarly, after CLM AR is ready for integration with Remote Atrium, you can install the clm extension from atrium on CLM AR.

To install the corporate extension on Remote Atrium

  1. Copy the corporate extension from following location on CLM AR (and Enterprise-AR if there is a two AR CLM architecture) to the Remote Atrium System.
    For example:
    <Enterprise_AR_install_dir>\BMCCloudLifeCycleManagement\Cloud_DB \extensions\corporate_integration\atrium
    Or you can run extensions from a remote system where this corporate extension is copied and point to the Remote Atrium while running the extension.
  2. Launch the Atrium maintenance tool and select ExtensionLoader.xml from corporate extension.
  3. Enter the details of the Remote Atrium (Server name, Port, Username, and Password) and run the extension. This creates data (AR artifacts) on Remote Atrium.
  4. Using the Mid-Tier, connect to Remote Atrium.
  5. Open the Distributed Logical Mapping form.
  6. Search for the CLM-DESTINATION-SERVER entry and update its value with the CLM AR hostname or IP Address.
  7. Open the AR Server Information form, click the Connection tab, and then add the DSO server details (CLM AR)

To install the clm extension on CLM AR

  1. Add an AR Distributed Server license to the Remote ITSM server.
  2. Open armonitor.conf or armonitor.cfg, uncomment the dsoj entry, and then save your changes.
    For example:

    "C:\Program Files\Java\jre7\bin\java" -Xmx512m -classpath "C:\Program Files\BMC Software\ARSystem\dsoj;C:\Program Files\BMC Software\ARSystem\dsoj
    \ardsoj81_build001.jar;C:\Program Files\BMC Software\ARSystem\arserver\api\lib\arapi81_build001.jar;C:\Program Files\BMC Software\ARSystem
    \arserver\api\lib\arcmnapp81_build001.jar;C:\Program Files\BMC Software\ARSystem\arserver\api\lib\arutil81_build001.jar"

    com.bmc.arsys.dsoj.DSOServer  -i "C:\Program Files\BMC Software\ARSystem" -m

     

  3. Restart the AR System server.
  4. Locate the clm extension from the following location on the CLM AR system (and Enterprise-AR if there is a two AR CLM architecture).
    For example:
    <Enterprise_AR_install_dir>\BMCCloudLifeCycleManagement\Cloud_DB \extensions\corporate_integration\atrium
    Or you can run extensions from remote system where this clm extension is copied and point to the CLM AR while running the extension.
  5. Launch the Atrium maintenance tool and select ExtensionLoader.xml from clm extension.
  6. Enter details of the CLM AR (Server name, Port, Username, and Password) and run the extension.CLM AR if there is a single AR CLM architectureEnterprise AR if there is a two AR CLM architectureThis create data (AR artifacts) on CLM AR.
  7. Using the Mid-Tier, connect to CLM AR.
  8. Open the Distributed Logical Mapping form.
  9. Search for the CORPORATE-DESTINATION-SERVER entry and update its value with the Remote Atrium hostname or IP Address.
  10. Open the AR Server Information form, click the Connection tab, and then add the DSO server details (Remote Atrium).

Data that will DSO from Remote Atrium to CLM AR

DSO will transfer the following Company, Site, and People data from Remote Atrium to CLM AR:

  • COM:Company
  • CTM:People Organization
  • CTM:People
  • SIT:Site
  • Roles
  • User
  • Groups

CIs that will DSO from CLM AR to Remote Atrium

DSO will transfer the following CIs from CLM AR to Remote Atrium:

  • BMC_Cluster
  • BMC_Component
  • BMC_Component_WeakChildren
  • BMC_ComputerSystem
  • BMC_ConcreteCollection
  • BMC_ContractLine
  • BMC_Dependency
  • BMC_Dependency_WeakChildren
  • BMC_LogicalDisk
  • BMC_MemberOfCollection
  • BMC_OperatingSystem
  • BMC_Product
  • BMC_ProtocolEndpoint
  • BMC_ServiceOffering
  • BMC_ServiceOfferingInstance

Data (AR artifacts) created when running corporate extensions

The following data (AR artifacts) are created on Remote Atrium when you run atrium or corporate_extensions.

Data

Description

Group

  • Cloud Admin
  • Cloud Organization Admin
  • Cloud Org Admin Computed
  • Cloud Admin Computed
  • Cloud End User
  • Cloud End User Computed
  • CMDB Data Change Group
  • CMDB Data View Group

Roles

On the BMC Cloud Management Foundation, BMC Cloud Management Administrator, and BMC Cloud Management User applications

License

DSO App License

This license is only bundled but not called in the extension. If the license is required, you can import it separately. The license is similar to that used in CLM for DSO.

Share Application Properties

 Application named Remote ITSM Integration - Remote Atriumtifacts that is version 4.0.00

Distributed Logical mapping

CLM-DESTINATION-SERVER logical name with dummy value of <CLM-DESTINATION-SERVER>

Distributed Pool

CorporatePool1

Distributed Mappings

  • CorporateCSM:DSOMapping:Company
  • CorporateCSM:DSOMapping:Group
  • CorporateCSM:DSOMapping:People
  • CorporateCSM:DSOMapping:PeopleAccessRestriction
  • CorporateCSM:DSOMapping:PeopleOrganization
  • CorporateCSM:DSOMapping:PeoplePermissionGroup
  • CorporateCSM:DSOMapping:Roles
  • CorporateCSM:DSOMapping:Site
  • CorporateCSM:DSOMapping:SiteAlias
  • CorporateCSM:DSOMapping:SiteCompanyAssociation
  • CorporateCSM:DSOMapping:SiteGroup
  • CorporateCSM:DSOMapping:User

Filters

  • CorporateCSM:DSO:CompanyFilter
  • CorporateCSM:DSO:CompanyFilter_Delete
  • CorporateCSM:DSO:GroupFilter
  • CorporateCSM:DSO:GroupFilter_Delete
  • CorporateCSM:DSO:People
  • CorporateCSM:DSO:PeopleAccessRestriction
  • CorporateCSM:DSO:PeopleOrganization
  • CorporateCSM:DSO:PeoplePermissionGroup
  • CorporateCSM:DSO:People_Delete
  • CorporateCSM:DSO:Roles_filter
  • CorporateCSM:DSO:Roles_filter_delete
  • CorporateCSM:DSO:Site
  • CorporateCSM:DSO:SiteAlias
  • CorporateCSM:DSO:SiteCompanyAssociation
  • CorporateCSM:DSO:SiteGroup
  • CorporateCSM:DSO:UserFilter
  • CorporateCSM:DSO:UserFilter_Delete

Reconcilation job

BMC CSM Import (standard job with identification and merge activities)

Dataset

BMC.IMPORT_CSM

The following data (AR artifacts) are created on CLM AR when you run atrium or clm extensions.

Data

Description

Group

Cloud Admin, Cloud Organization Admin, Cloud Org Admin Computed, Cloud Admin Computed, Cloud End User, Cloud End User Computed, CMDB Data Change Group, CMDB Data View Group

Roles

On BMC Cloud Management Foundation, BMC Cloud Management Administrator, and BMC Cloud Management User applications

License

DSO App License

This license is only bundled but not called in the extension. If the license is required, you can import it separately. The license is similar to that used in CLM for DSO.

Share Application Properties

Application named Remote ITSM Integration – CLM Artifacts that is version 4.0.00

Distributed Logical mapping

CORPORATE-DESTINATION-SERVER logical name with dummy value of <CORPORATE-DESTINATION-SERVER>

Distributed Pool

CLMPool1

Distributed Mappings

  • DIST-CMDB:CSM_TO_CORP-BMC_Cluster
  • DIST-CMDB:CSM_TO_CORP-BMC_Component
  • DIST-CMDB:CSM_TO_CORP-BMC_Component_WeakChildren
  • DIST-CMDB:CSM_TO_CORP-BMC_ComputerSystem
  • DIST-CMDB:CSM_TO_CORP-BMC_ConcreteCollection
  • DIST-CMDB:CSM_TO_CORP-BMC_ContractLine
  • DIST-CMDB:CSM_TO_CORP-BMC_Dependency
  • DIST-CMDB:CSM_TO_CORP-BMC_Dependency_WeakChildren
  • DIST-CMDB:CSM_TO_CORP-BMC_LogicalDisk
  • DIST-CMDB:CSM_TO_CORP-BMC_MemberOfCollection
  • DIST-CMDB:CSM_TO_CORP-BMC_OperatingSystem
  • DIST-CMDB:CSM_TO_CORP-BMC_Product
  • DIST-CMDB:CSM_TO_CORP-BMC_ProtocolEndpoint
  • DIST-CMDB:CSM_TO_CORP-BMC_ServiceOffering
  • DIST-CMDB:CSM_TO_CORP-BMC_ServiceOfferingInstance
  • DIST-CMDB:CSM_TO_CORP-BMC_Organization
  • DIST-CMDB:CSM_TO_CORP-BMC_Person

Filters

  • DIST-CMDB:CSM_TO_CORP-BMC_Cluster_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_Component_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_Component_SettingsOf_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_Component_HostedSystemComponents_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_Component_ContractComponent_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_ComputerSystem_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_ConcreteCollection_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_ContractLine_MM_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_ContractLine_C_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_ContractLine_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_ContractLine_C_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_ContractLine_MM_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_ContractLine_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_Dependency_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_Dependency_HostedAccessPoint_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_Dependency_TaggedWith_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_Dependency_TaggedWith_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_Dependency_TaggedWith_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_Dependency_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_Dependency_TaggedWith_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_LogicalDisk_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_MemberOfCollection_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_OperatingSystem_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_Product_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_ProtocolEndpoint_CommunicationEndpoint_DSODIST-CMDB:CSM_TO_CORP-BMC_ProtocolEndpoint_IPEndpoint_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_ProtocolEndpoint_LANEndpoint_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_ServiceOffering_C_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_ServiceOfferingInstance_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_Organization_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_Person_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_ProtocolEndpoint_LANEndpoint_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_ServiceOffering_C_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_ServiceOfferingInstance_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_Organization_DSO
  • DIST-CMDB:CSM_TO_CORP-BMC_Person_DSO

Initial Load escalations

  • DIST-CMDB:CSM_TO_CORP_CIs_CategorizationSubclass_InitialLoad
  • DIST-CMDB:CSM_TO_CORP_Rels_InitialLoad

 

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BMC Cloud Lifecycle Management 4.1