Skip to Content
Information
Unsupported content This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Upgrading OpenStack 1.0 from BMC Cloud Lifecycle Management 3.1 to 4.0

The following topics provide detailed information about the process that you must perform to upgrade your OpenStack 1.0 integration with BMC Cloud Lifecycle Management 3.1 to BMC Cloud Lifecycle Management 4.0 using the OpenStack upgrade installer.

Warning

Note

 To troubleshoot an OpenStack upgrade issue, see OpenStack-Provider-issues.

Before you begin

Ensure that the following prerequisites have been met before you perform the OpenStack Provider upgrade procedure:

To upgrade OpenStack 1.0 from BMC Cloud Lifecycle Management 3.1 to 4.0

The following table lists the steps to upgrade the OpenStack Provider from BMC Cloud Lifecycle Management 3.1 to 4.0:

Task sequence

High-level task

Procedure

1

Perform the prerequisites for the upgrade

Ensure that you have covered the required steps before you start the OpenStack upgrade process. For example, back up your database and take snapshots of product virtual machines.

2

Run the upgrade

  1. Extract the setup.cmd or setup.sh file from OpenStack 1.0.00 Windows or Linux Installer for CLM 4.0.00.zip.
  2. Run the installer to upgrade the OpenStack Provider.
    Note: During upgrade, you must specify your enterprise AR System Server or cloud AR System Server details (as applicable for your environment).

3

Perform post-upgrade configuration

  1. Stop the Cloud Platform Manager (BMC_CSM) service.
  2. On the Cloud Platform Manager computer, delete the BMC Software\BMCCloudLifeCycleManagement\Platform_Manager\configuration\org.osgi.eclipse folder.
  3. Start the Cloud Platform Manager (BMC_CSM) service.
  4. Log on at http://<hosts>:8080/arsys/shared/config/config.jsp and flush the BMC Remedy Mid Tier cache.

4

Verify the upgrade

To verify that the upgrade was completed successfully, log on to the BMC Remedy Mid Tier and verify that the following OpenStack resources are displayed correctly:

  1. Verify that the OpenStack Provider is registered, as shown in the following figure:

    OpnStkProv.png

  2. Verify that multiple accounts for the OpenStack Provider were created, as shown in the following figure:
    OpnStkMA.png

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC Cloud Lifecycle Management 4.0