Managing Terremark service offerings

This topic describes how to create and manage Terremark service offerings that cloud users can request from the BMC My Cloud Services Console.

A service offering describes a function or capability that a cloud administrator makes available to users in the cloud. Application stacks, single servers, and adding a new account to a Microsoft Exchange server are all examples of services. For more general information about services, see Services-overview.

After you have mapped the tenants to the Logical Data Centers or Network Containers, you then can define your service blueprint for the Terremark Provider. Service blueprints define the software, hardware, and deployment options for a service in the Service Catalog. A service blueprint is required before you can create a service. For service blueprint overview information, see Service blueprints overview.

You can group requestable offerings into packages, to which different tenants can be entitled. This makes it easier for service providers to partition and manage services created specifically for particular tenants.

The following topics provide information and instructions for creating and managing an Terremark service using the BMC Cloud Lifecycle Management:

• • To create Terremark blueprints
  • To create requestable Terremark services and make them available to cloud users
  • To request a Terremark service
  • To manage Terremark services

To create Terremark blueprints

Create service blueprints, as described in Building-service-blueprints and according to the Terremark Cloud provider template specifications. Ensure that you follow the guidelines that are specific to the Terremark blueprints:

• In the Compute Resources pane, add the Machine Image as the Installable Resource that you created in the Product Catalog and which points to the virtual machine templates in Terremark.
  

• To enable software installation as a part of Terremark service offering, you must create a BMC Server Automation Deploy Job or an application component template. Also, ensure that you have created DML entries for the software to be installed as per Executing the Publish Product Catalog Job documentation.

  Note

  Software can be installed only on VMs that are provisioned from custom templates that contain the RSCD Agent. For BMC Server Automation configurations, see Using BMC Server Automation.

• You must define the network tags on the onboarded networks.
• You must select the Assign NAT Address checkbox (as shown in the figure below) to assign the IP address to access the public network (internet) and to open the ports. Port 22 is opened for a Linux virtual machine (VM), and port 3389 is opened for a Microsoft Windows VM.
  

To create requestable Terremark services and make them available to cloud users

1. Create services, service offerings in the Service Catalog, as described in Creating services.

2.  Define your Terremark requestable offering as you would any other offering in the Service Catalog. For instructions, see Creating-a-requestable-offering-definition. 

   Note

   For the Terremark definition, you select Terremark for the Type value. 

3. Create packages of requestable offerings that tenant users can access, as described in Creating-entitlement-packages.
4. Assign packages to tenants, as described in Selecting-tenant-entitlement-packages.

To request a Terremark service

You can request Terremark cloud service offerings from the BMC Cloud Lifecycle Management – My Cloud Services Console, based on the services available to you in the service catalog. 

To manage Terremark services

From the My Cloud Services Console, you can perform the following tasks to manage your Terremark cloud services:

• Starting, stopping, and shutting down cloud services
• Decommissioning cloud services
• Modifying-memory-and-CPU-option-choices-in-the-Terremark-Provider