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Creating a SugarCRM 6.5 on RHEL 5.9 service offering


This topic describes the tasks that you must perform in BMC Cloud Lifecycle Management to create the service offering that the end user can then use to provision the application infrastructure (for example, an OS and an application package). It includes the following topics:

To create the service and the service offering

In the BMC Cloud Lifecycle Management Administrator console, you must add a service and a service offering.

For SugarCRM service blueprint, create a service and service offering based on the available deployment model. The SugarCRM Content-Pack supports single-tier service deployment model. In the single tier deployment model, SugarCRM is installed on one instance of a server.

To create a service

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To create a service offering

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To make the provisioning request

  1. Access Workspaces > Service Instances to display the Service Instances workspace, and click New Service Request.

    serviceinstances_request1.png
  2. In the New Service Request dialog box, click the server provisioning service you want to display the Submit Request dialog box.To complete the Service Request for CMS Drupal 7, specify the following Parameters:

    SugarPARAMS.png

    Parameter

    Description

    MySQL Host Name

    DB server hostname

    MySQL Root Password

    MySQL Root User Password to Set

    Confirm

    MySQL Root User Password to Set

    SugarCRM admin user password

    SugarCRM Admin Password

    Confirm

    SugarCRM Admin Password

  3. Enter the data in the required fields to complete the request for an instance of the service request. You can click Next to review the details.
  4. Click Submit. The request is added to the Pending Activity list in the Service Instances window.

The request status is displayed in the Pending Activity list of the Service Instances window. You can double-click on the service request to see its detailed information.

For more detailed procedures, see Requesting cloud services.

To validate the provisioned components

After provisioning the blueprint, you can validate the SugarCRM components setup in your environment.

Component name

How to verify

Results

To verify SugarCRM admin URL

To verify SugarCRM installation, visit following URL:

http://MachineIP/SugarCRM/

Note: Edit the URL as per your environment. Also user name is default Admin and password is provided by user.

This displays SugarCRM admin console login page.

 

 

Where to go next

After you have created the service offering, the cloud end user can request a service offering from the My Cloud Services console. To view a list of tasks that the cloud end user can perform to manage your cloud services, see Managing cloud services.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC Cloud Lifecycle Management 3.1