Unsupported content This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Getting started with VDI Orchestration ZipKit

The VDI Orchestration ZipKit facilitates requests for virtual desktops from a self-service interface. It also provides the flexibility to perform postprovisioning change requests on the provisioned virtual desktop. The ZipKit orchestrates the request-to-fulfillment process and provides request process, approval process, change process, and fulfillment workflow, as well as a way to request the addition of users to and removal of users from the provisioned desktop. 

CitrixVDI_R2F.png

Step 1 - User requests a VDI service from the service catalog

Step 2 - System generates the approval request

Step 3 - Manager approves the request

Step 4 - System automatically provisions the VDI service

Step 5 - System automatically alerts about the VDI service status

Step 6 - User accesses the VDI service

You can request the following desktop types:

  • Pooled-Random
  • Pooled-Static
  • Dedicated
  • Existing

This topic contains the following sections: 

Where to download the ZipKit

Request the VDI Orchestration ZipKit from one of the listed contacts on the BMC Communities VDI Orchestration ZipKit page.

What is in the ZipKit

The VDI Orchestration ZipKit contains the following items:

  • VDI Orchestration ZipKit installer
  • VDI Orchestration custom files
  • VDI Orchestration Service Request Definition (SRD) files

Product compatibility

The VDI Orchestration ZipKit is compatible with the following products:

  • BMC Cloud Lifecycle Management version 3.1 SP1
  • BMC Service Request Management version 8.0.00 and 8.1.00
  • BMC Atrium Orchestrator Platform version 7.6.02.04
  • BMC Atrium Orchestrator Application Adapter version 20.12.04.00 for BMC Remedy AR System 
  • BMC Atrium Orchestrator Application Adapter version 20.12.04.00 for Microsoft Powershell
  • Citrix XenDesktop version 5.6

Prerequisites for using the ZipKit

  • Ensure that you complete the following manual configurations:

    • VDI Orchestration Administrator must set up or manage the Desktop Hosting environment.
    • VDI Orchestration Administrator must create or manage the following items:

      • Master image
      • Citrix Catalogs
      • Citrix Desktop Groups
  • If VDI Orchestration is installed on the existing BMC Cloud Lifecycle Management instance, ensure that BMC Cloud Lifecycle Management is running on the computer.
  • If VDI Orchestration is installed on the stand-alone BMC Service Request Management instance and BMC Atrium Orchestrator, ensure that the BMC Service Request Management and BMC Atrium Orchestrator environment is running on the computer.
  • Ensure that you have defined the Citrix Catalogs and Desktop Groups, using the Citrix XenDesktop studio.
  • Ensure that you have configured the Active Directory integration.

.

Where to go from here

Installing-the-VDI-Orchestration-ZipKit

 

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*