Configuring the VDI Orchestration ZipKit

To set up an operational environment, perform the following configurations after installation:

• • Before you begin
  • To configure Active Directory integration
  • To define Citrix Catalogs and Desktop Groups
  • To configure BMC Atrium Orchestrator components
  • To configure BMC Remedy AR System components
  • To flush cache settings from BMC Remedy Mid Tier
  • Where to go from here

Before you begin

• Ensure that BMC Atrium Orchestrator Grid Manager version 7.6.02.04, BMC Remedy Developer Studio, and BMC Remedy Action Request System version 8.0 or 8.1 are installed.
• Ensure that you have the BMC Atrium Orchestrator repository URL and user credentials.

• Ensure that you have created a user profile (for example, Demo) in BMC Remedy AR System with the AR Administrator role.

  Note

  In the user profile, select Asset Viewer & Request Catalog Manager for the Permission Group field.

To configure Active Directory integration

Create and configure an Atrium Integrator job for the out-of-the-box LDAP integration.
See the following topics for details:

• Creating a job in Atrium Integrator
• Running an Atrium Integrator job
• Configuring an Atrium Integrator job for a Load step

To define Citrix Catalogs and Desktop Groups

Define the Catalog computers and Desktop Groups, using XenDesktop Studio.
See the following topics in the Citrix documentation:

• To create a new machine catalog
• To create a desktop group

To configure BMC Atrium Orchestrator components

Configure the adapters, modules, and schedules for the VDI Orchestration ZipKit, using BMC Atrium Orchestrator.  
See Configuring-BMC-Atrium-Orchestrator-for-the-VDI-Orchestration-ZipKit.

To configure BMC Remedy AR System components

Perform the following tasks using BMC Remedy AR System for the VDI Orchestration ZipKit:

• Define the orchestrator configuration, approval process, and OS entries.
• Configure filters, escalations, and custom data.
• Import Service Request Definitions (SRDs) and make them available online. 

See Configuring-BMC-Remedy-AR-System-for-the-VDI-Orchestration-ZipKit for details.

To flush cache settings from BMC Remedy Mid Tier

After you have imported the SRDs and created the entitlement rule, flush the cache settings of the BMC Remedy Mid Tier.

1. In the web browser, type the http://ITSMServerName:8080/arsys/shared/config/config.jsp URL.
   
   
2. Press Enter.
   This action displays the BMC Remedy Mid Tier - Configuration Tool logon page.
   
   
   
3. Enter the password to access the BMC Remedy Mid Tier - Configuration Tool.
   
   
4. In the navigation pane on the left, click Cache Settings.
   
   
5. Click Flush Cache.
   This flushes the mid tier cache.

Where to go from here

Using-the-VDI-Orchestration-ZipKit