Defining the physical location

To enable the Amazon EC2 integration module to complete its workflow, you need to specify a physical location record in BMC Remedy Configuration Management Database (CMDB) and generate a reconciliation ID. To do this, you access the BMC Remedy AR System server and define a location in BMC Remedy CMDB. You define a location by creating a new record in the BMC.CORE:BMC_PhysicalLocation join form of the enterprise BMC Remedy AR System server.

Defining the physical location record is a first-time setup action you perform during the infrastructure configuration phase.

• • Before you begin
  • To define the physical location
  • Where to go from here

Before you begin

Create a direct access URL link to the physical location form using the Mid-Tier server and port. Specify a valid enterprise BMC Remedy AR System server (EAR Host in the accompanying syntax example) in the URL. The direct access link follows this format:

http://<Mid-Tier Host>:<Mid-Tier Port>/arsys/forms/<EAR Host>/BMC.CORE:BMC_PhysicalLocation

To define the physical location

Generating a reconciliation ID value is key to defining the physical location. To generate the reconciliation ID, you must first create and then save the BMC_PhysicalLocation form. Next you retrieve the form to copy the reconciliation ID value for later application.

1. Access the BMC_PhysicalLocation form using your direct access link, as described in Before you begin.
2. Click New request in the menu bar of the BMC_PhysicalLocation form.
   
   

3. Make the following entries:

   Field	Description
   Name	Enter Amazon Elastic Compute Cloud or some equally descriptive name.
   DatasetId	Choose BMC Asset > BMC.ASSET from the drop-down list.

   

4. Click Save.
5. Click New search to open a blank BMC_PhysicalLocation form.
6. Enter BMC_PhysicalLocation in the ClassId field, and click Search to retrieve the record you just created.
   
   
   
7. Select the BMC_PhysicalLocation form with the name that you just entered (for example, Amazon Elastic Compute Cloud).
   
   
   
8. Note and copy the string value in the ReconciliationIdentity field.
    You will copy it to the Reconciliation_ID parameter of the Amazon EC2 Integration module in BMC Atrium Orchestrator Development Studio. In this example, the value is REGAA5V0F261IAMEYC3Q3ZRJRRGV0U. For more information, see Configuring-BMC-Atrium-Orchestrator-for-Amazon-EC2.
9. Verify the new location record.
    In the BMC Cloud Lifecycle Management Administrator console, access the Resources workspace and select Locations. The physical location or locations that you have created should be displayed, as shown in this example:
   
   

If the physical location record has not been created, review these troubleshooting options:

• For information on the reconciliation process, see the Atrium Core documentation topics under Reconciling data and under the troubleshooting topics Reconciliation Engine issues.

• For information on the BMC Remedy Distributed Server Option, see the BMC Remedy Action Request Server topic Setting up DSO to synchronize data across multiple AR System servers and the Atrium Core documentation topics under Implement DSO for Distributed BMC Atrium CMDB.

Where to go from here

After defining the physical location record and noting the reconciliation ID, you next update the Amazon_EC2 configuration module with the reconciliation ID.