This topic describes how to import and configure the definition files using the BMC Remedy Developer Studio for upgrading from Savvis 1.0 to Savvis 2.0.
Before you begin
Ensure that you have downloaded the following files from http://www.bmc.com/available/epd.html.
- ARSystemOnlineHelpMapping.arx
- CMF_CloudAIFConfig.arx
- Savvis_ProviderVendorFormMapping.arx
- SRS_CFGAdvancedInterface.arx
- SYSMessageBox.arx
- Savvis_NewForms.def
- Savvis_UI.def
Import the Savvis_NewForms.deffile by using the steps below:
Click for steps
- Log on to BMC Remedy Developer Studio as an Administrator.
- Click File > Import.
- Select ObjectDefinitions and click Next.
The Import Objects window is displayed. - In the Import File field, browse and select the .def file.
- Click Next.
The selected object details are displayed in the Object Selection. - Click Finish.
The .def file is imported.
Add the following forms to the BMC Cloud Lifecycle Management application:
Click for steps
- Log on to BMC Remedy Developer Studio as an Administrator.
Navigate to Application's List and add the forms in the following applications.
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BMC Cloud Management Foundation | |
BMC Cloud Management Foundation | CMF:SavvisUserCredentialStore |
BMC Cloud Management Administrator | CMA:ManageMultipleSavvisAccounts |
- Click Save.
CMA:Providers
Click for steps
- Log on to BMC Remedy Developer Studio.
- Navigate to All objects > Forms > CMA:Providers.
- Open CMA:Providers and select the properties the z3Btn_ConfigUserMappings with Field ID 304357651 button.
- Change the position and properties of this button.
- Change the position of the field to x=94 and y=3.
Change Label button to NULL.
WarningNote
The images are already present in the Image References.
- Set the image details as follows (as specified in the following page):
- Image = CMA:LDC-UserMapping-24.png
- Disabled Image = CMA:LDC-UserMapping-24-d.png
- Alternative Text = Manage Multiple Savvis Account

CMA:OnBoardTenantHostingEnvironment
Click for steps
- Logon to the BMC Remedy Developer Studio.
- Navigate to All objects > Forms > CMA:OnBoardTenantHostingEnvironment.
Open CMA:OnBoardTenantHostingEnvironment and add new char field z1D_providerDefName with Field ID 304357031.
WarningNote
Ignore this step if the field exists.
- Navigate to Form > Add/Remove Fields.
- Select and drag the field from Fields in view to Fields not in View.
- Navigate to field Properties > Permissions > General Access - change permission.
- Save the form.
Click for steps
- Log on to BMC Remedy Developer Studio as an Administrator.
- Click File > Import.
- Select ObjectDefinitions and click Next.
The Import Objects window is displayed. - In the Import File field, browse and select the .def file.
- Click Open.
- Select the Replace Objects on the Destination Server box.
- Select the Delete Excess fields box.
- In Handle Conflicting Types, select Display Conflict Error.
- Click Finish to import the .def file.
To update workflows manually
Update active link
Click for steps
- Log on to BMC Remedy Developer Studio.
- Navigate to All objects > Active Links > CMA:THE:OnMenu_CG_CreateTableQualification.
Change the execution order from 0 to 4 and Save.
WarningNote
Ignore this step if the order is already 4.

Update active link guide
Click for steps
- Log on to BMC Remedy Developer Studio.
- Navigate to All objects > Active Link Guides > CMA:THE:OnMenu_CG_CreateTableQualification.
- Open the Active Link Guide
- Right click and select Active Links and Labels > Add Active Link(s)
Select CMA:THE:OnMenu_SetProviderURI_Savvisfrom the list and add it to the 2nd place.
WarningNote
Ignore this step if Active Link already exists.
- Move the Active Link as shown in the figure below:

To import data files
Click for steps
- Log on to the BMC Remedy Import Tool.
- Select File > Preferences, and then select Generate New Id For All Records under Handle Duplicate Requests.
- Select File > New Mapping.

The Import Mappings page is displayed.

Enter the field values as applicable for importing the .arx files:
- Click Auto Map
. Click Import > Start Import.
This creates an entry in the following forms when the respective data file is imported.
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CMF:ProviderVendorFormMapping | Provider = “GA_Savvis_Provider_Definition” |
AR System Online Help Mapping | Application Keyword Mapping = “PVR-MSA-AddEditSavvisUserMappings” |
| Message Tag = “CMA_MSA_DELETE_CONFIRMATION” |
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Where to go from here
Upgrading-from-Savvis-Provider-1-0-to-Savvis-Provider-2-0