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Product versions and compatibility


The following table lists the minimum version requirement for each product and the version each product is upgraded to when you upgrade the BMC Cloud Lifecycle Management solution. The table also describes whether a product is backward compatible. When a product is backward compatible, it means that you can directly upgrade the product in your 2.1 production environment, without having to move it to a staging environment.

Note

If you have the Base License for the BMC ProactiveNet and you installed it by using the BMC Cloud Lifecycle Management 2.1 solution installer, you do not need to upgrade BMC ProactiveNet from version 8.6.02 to 8.6.02 SP2 independently before running the solution installer.

However, if you have the BMC ProactiveNet Enterprise license, you need to upgrade your product to 8.6.02 SP2 independently before you run the BMC Cloud Lifecycle Management installer. This independent upgrade also applies if you installed BMC ProactiveNet in a High Availability (HA) environment.

BMC product versions

Product

Minimum version required for upgrade

Version upgraded to in Cloud 3.0

Is Backward compatible?

BMC Server Automation

8.1.02 Patch 001

8.2 SP1

Yes

BMC Network Automation

8.1.02

8.2.02

No

BMC Atrium Orchestrator

7.6.01.04

7.6.02.02

Yes

BMC Atrium Orchestrator Content

7.6.05

20.13.01

No

BMC ProactiveNet Performance Management

8.6.02

9.0.00

Yes

BMC Remedy AR System Server and BMC Remedy Mid Tier

7.6.04 SP1

8.0.00

Yes

BMC Service Request Management

7.6.04 SP1

8.0.00

No

BMC Atrium Core Web Services

7.6.04 SP2

8.0.00

No

BMC Atrium Core

7.6.04 SP2

8.0.00

No

BMC Remedy IT Service Management

7.6.04 SP1

8.0.00

No

BMC Service Level Management

7.6.04 SP1

8.0.00

No

PXE Server

8.1.02 Patch 001

8.2.01

No

Cloud Portal AR Extensions

2.0

3.0

No

Cloud Platform Manager

2.0

3.0

No

Cloud Database Extensions

2.0

3.0

No

 

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