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Common requirements

Although the hardware and software requirements and pre-installation tasks differ according to each product in the solution, certain requirements are common for all. These requirements are explained in the following sections:

Set locale and system time

Ensure that the locale on all target host are set to English.

On Microsoft Windows:

  1. Go to Start > Control Panel > Region and Language > Change Display Language.
  2. Click on the Formats tab and ensure that the Format list is set to English (United States).
  3. Click on the Administrative tab and ensure that the value for Current language for non-Unicode programs displays English (United States).

On Linux:

  1. Type echo $LANG.
  2. Verify that the value displayed is en_US.UTF-8.
  3. If the language is not set to English:
    1. Type vi  /etc/profile.
    2. Add the following entry to the file: export LANG=en_US.UTF-8
    3. Save the file.
    4. Reboot the machine.

Ensure that the system time is the same on the following product hosts:

  • BMC Remedy AR System & BMC Remedy IT Service Management Suite
  • BMC Remedy AR System – Cloud Database
  • Cloud Platform Manager
  • BMC Atrium Orchestrator – Configuration Distribution Peer
  • BMC Atrium Orchestrator – Configuration Distribution Peer (HA)

Uninstall BMC Server Automation components

Ensure that the BMC Server Automation components described in the following sections are not installed on any target host.

Uninstall the BMC Server Automation Remote Server Call Daemon agent

Ensure the BMC Server Automation Remote Server Call Daemon (RSCD) Agent is not installed on any target host. The BMC Cloud Lifecycle Management Installer automatically installs the RSCD agent before a product is installed.

To uninstall the RSCD agent:

  1. (Windows) Go to Start > Control Panel > Add or Remove programs, double-click the BMC Server Automation RSCD Agent program and click Yes on the uninstall prompt.
    (Linux) Go to the /opt/bmc/BladeLogic/<version>/NSH/Uninstall directory and click the RSCD uninstaller.
  2. (Windows) Go to C:\Program Files\BMC Software\BladeLogic and delete the RSCD folder.
    (Linux) Go to the /opt/bmc/bladelogic directory and delete the RSCD folder.
  3. (Windows) Manually delete the C:\Windows\rsc folder.
    (Linux) Manually delete the /usr/lib/rsc folder.
  4. Restart the computer.
    For more information see Accessing target VMs

Uninstall BMC Server Automation Network Shell

Ensure that the BMC Server Automation Network Shell (NSH) is not installed on any host computers in your cloud environment. Instead, use the installer to install NSH. For more information about uninstalling the BMC Network Shell, see Uninstalling in the BMC Server Automation 8.2.00.

Install web browser

Install Microsoft Internet Explorer or Mozilla Firefox on any host on which you want to access the mid tier. For more information about the version of web browsers to install, see http://www.bmc.com/support.

Verify connectivity and security

  • For Linux, enable the Secure Shell (SSH) network protocol.
  • Ensure that you are able to ping the target host on which you want to install a BMC product (for example: ping <hostname>).
  • Verify that the IP address returned by the ping command matches the target computer's IP address.
    • For Linux, use the ifconfig eth0 command.
    • For Windows, use the ipconfig command.

Install required Package Managers

For products that require an Oracle client, install the following Package Managers:

  • compat-libstdc++-33-3.2.3-61
  • elfutils-libelf-devel-0.137-3.el5
  • elfutils-libelf-devel-static-0.137-3.el5
  • libaio-devel-0.3.106-5  (64-bit  and 32-bit)
  • libgcc-4.1.2-50.el5
  • libstdc++-devel-4.1.2-50.el5
  • unixODBC-2.2.11-7.1 (64-bit  and 32-bit)
  • unixODBC-devel-2.2.11-7.1 (64-bit  and 32-bit)
  • gcc-4.1.2-50.el5.x86_64
  • glibc-devel-2.5-58.i386
  • glibc-devel-2.5-58.x86_64
  • glibc-headers-2.5-58.x86_64
  • kernel-headers-2.6.18-238.el5.x86_64
  • glibc-2.5-58.i686
  • glibc-2.5-58.x86_64
  • glibc-common-2.5-58.x86_64
  • gcc-c++-4.1.2-50.el5.x86_64
  • sysstat-7.0.2

All the Package Managers listed are required for an Oracle client. Contact your Linux system administrator to check for these packages.

On all product hosts on Linux, install the following Package Managers:

  • libXi-1.0.1-4.el5_4
  • libX11-1.0.3-11.el5
  • libXau-1.0.1-3.1
  • libICE-1.0.1-2.1
  • libSM-1.0.1-3.1
  • libXtst-1.0.1-3.1
  • libXtst-1.0.1-3.1.i386
  • libXext-1.0.1-2.1
  • compat-libstdc++-33-3.2.3-61.i386
  • libXi.i386

These Package Managers are required to access the graphical user interface (GUI) on Linux computers. Contact your Linux system administrator to check for these packages.

Set user and system environment variables

Ensure that the user and system environment variables on the target (computer on which you install BMC Cloud Lifecycle Management products) host are set with the same value, for example, TMP=C:\AppData and TEMP=C:\AppData.

Optional tasks

(Optional) Install SAP BusinessObjects XI R 3.1 SP2 for reporting purposes.

 

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BMC Cloud Lifecycle Management 3.0