Configuring the cloud plugin in a server group behind the load balancer
When enterprise AR System servers (BMC AR System Server & IT Service Mgt. Suite) are configured for high availability (HA) behind a load balancer, add the following settings to the cloud pluginsvr_config.xml file (located by default in C:\Program Files\BMC Software\BMCCloudLifeCycleManagement\Cloud_Portal\plugin on Microsoft Windows, and to the /opt/bmc/BMCCloudLifeCycleManagement/Cloud_Portal/plugin file on Linux).
For example:
<plugin>
<type>ARDBC</type>
<name>BMC.CLOUD.ARDBCPLUGIN</name>
<code>JAVA</code>
<classname>com.bmc.cloud.portal.shared.CloudARDBCPlugin</classname>
<userDefined>
<!-- use these values to override the values in the ar.cfg usefull for when the ar server is behind loadbalancer in a server group-->
<override_ar_server_host>192.168.170.13</override_ar_server_host>
<override_ar_server_port>4100</override_ar_server_port>
<override_ar_system_user>Demo</override_ar_system_user>
<override_ar_system_password></override_ar_system_password>
</userDefined>
</plugin>
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