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Configuring the cloud plugin in a server group behind the load balancer


When enterprise AR System servers (BMC AR System Server & IT Service Mgt. Suite) are configured for high availability (HA) behind a load balancer, add the following settings to the cloud pluginsvr_config.xml file (located by default in C:\Program Files\BMC Software\BMCCloudLifeCycleManagement\Cloud_Portal\plugin on Microsoft Windows, and to the /opt/bmc/BMCCloudLifeCycleManagement/Cloud_Portal/plugin file on Linux).
 For example:


<plugin>
       <type>ARDBC</type>
       <name>BMC.CLOUD.ARDBCPLUGIN</name>
       <code>JAVA</code>
       <classname>com.bmc.cloud.portal.shared.CloudARDBCPlugin</classname>
   <userDefined>
<!-- use these values to override the values in the ar.cfg usefull for when the ar server is behind loadbalancer in a server group-->
<override_ar_server_host>192.168.170.13</override_ar_server_host>
<override_ar_server_port>4100</override_ar_server_port>
<override_ar_system_user>Demo</override_ar_system_user>
<override_ar_system_password></override_ar_system_password>
       </userDefined>
     </plugin>

 

Warning

Note

If you need to change the BMC Remedy IT Service Management and BMC Remedy AR System server port numbers for non-HA environments, update the port information in the pluginsvr_config.xml configuration file.

 

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BMC Cloud Lifecycle Management 3.0