Creating cloud users and provider companies

After installing BMC Cloud Lifecycle Management, create cloud users (for example, the cloud administrator) and provider companies to verify the installation.

To create cloud users and provider companies to verify the installation

1. Log in to the BMC Remedy Mid Tier as appadmin or as a user in the AR administrator group.
2. Create a cloud administrator user in one of the following ways by using the Application Administration Console:
   • Creating the cloud administrator user and the provider company
   • Updating-an-existing-user-account-with-cloud-administrator-permissions
3. Log out and log back in by using the new cloud administrator account you just created.
4. Check the user form for the cloud administrator user that you created in Step 2. If it is not there, the Distributed Server Option (DSO) is not working. To correct this issue, see Troubleshooting.
5. Access the BMC Cloud Lifecycle Management Administration Console, as described in Accessing-the-BMC-Cloud-Lifecycle-Management-Administration-Console.
    The first time you access the BMC Cloud Lifecycle Management Administration Console, the Configuration workspace is displayed.
6. Perform the steps listed in Configuring-the-BMC-Cloud-Lifecycle-Management-Administration-Console.

7. From the BMC Cloud Lifecycle Management Administration Console, click the vertical Workspaces menu on the left side of the window and select Providers.
    The list of registered resource provider instances should be displayed. 

   Warning

   Note

   If you receive the error message, The specified plug-in does not exist. BMC.CLOUD.ARDBCPLUGIN, then the BMC Remedy Action Request Server/mid-tier is not connecting to the BMC Cloud Lifecycle Management plug-in. Review the enterprise server armonitor.cfg and ar.cfg files and the arjavaplugin.log file for a list of default providers. Also, check the API Server csm log to verify that the service has started.

8. Verify that the default providers for Compute and Network are listed, as described in Listing-resource-providers-and-viewing-provider-details.
9. Check to see if compute resources are available:
   Warning

   The macro unmigrated-inline-wiki-markup from Confluence is no longer available.

If resources are displayed in the Available Resources table, then installation was successful. You can now begin configuration as described in Administration tasks.