Service request IDs do not have the REQ prefix
Generated service request IDs for service provisioning do not have the required REQ prefix.
Workaround
- Connect to the Enterprise AR server using BMC Developer Studio.
- Switch to Base Development mode by selecting File > Switch Mode.
- Rename the following filter:
Current name:
SRS:ADN:ServiceCall_INIT_SetRequestNumberNew name:
SRS:ADN:ServiceCall_INIT_SetRequestNumber`!
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