Opening application consoles

The following procedure describes how to open the following Service Request Management consoles:

• Administrator Console
• Service Catalog Manager Console
• Service Request Designer
• Service Request Coordinator Console
• Business Manager Console
• Work Order Console
• Import Export Console
• Product Ordering Admin Console

To open application consoles

1. In a browser, enter the following URL in the address bar:
   http://<webServer>:<port>/arsys/
   • <webServer> is the fully qualified name of the BMC Remedy Mid Tier system, specified in the format server_name.company.com.
     
   • <port> is an optional port number, which is needed if the web server is not on the default port (port 80).
2. Enter your user name and password, and click Login .
3. In the navigation panel of the Home Page, select the console you want to view; for example, Service Request Manager > Service Catalog Manager Console.