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Phased rollout

 

This documentation supports the 21.05 version of BMC Service Request Management. To view an earlier version, select the version from the Product version menu.
BMC Service Request Management 21.05

Developing

Read the following topics to learn how you can customize the BMC Service Request Management:

TopicDescription
Creating and using advanced interface forms

Learn how you can configure a service request definition (SRD) to use an advanced interface form (AIF) instead of the Provide Information form.

Also, learn how to enable AIF for your company.

SOAP web services for BMC Service Request Management

Learn about the SOAP web services that you can use to perform various actions on Service Request Management.



Related topics

Developing an API program Open link

Accessing and navigating Developer Studio Open link

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Last modified by Aditya Kirloskar on Aug 20, 2023
developing integrations

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Archival of service requests and work orders
Creating and using advanced interface forms
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