This documentation applies to the 8.1 version of Service Level Management, which is in "End of Version Support." You will not be able to leave comments.

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Configuring log settings for the Collector

Use the Log Settings tab to configure and manage the log settings for the Collector. The current configuration values are displayed on the window. You can edit the default values and save your changes. After the changes are applied, the page is updated to display the latest applied values. You can also go back to the previous settings that show the server configuration.

To configure data in the Log Settings tab

  1. Log on to the Collector Configuration Console.
    The AR Settings window appears.
  2. Click the Log Settings tab.
  3. Enter the log settings details in the following fields:
    1. Log Filename — full path to the log file
    2. Default Log Level — default log level used by the BMC Service Level Management (BMC SLM) Collector. The log level can be set to any one of the following values:
      • DEBUG — All log messages
      • INFO — Excludes debugging messages
      • WARN — Excludes debug and informational messages
      • ERROR — Shows error and fatal messages only
      • FATAL — Shows only fatal messages
    3. Max Logfile size — The maximum size allowed for each log file. Enter the value in MB or KB, for example, 10MB.
    4. Max Backup Index — The maximum number allowed for backup log files. For example, if you enter 5, it keeps up to 5 backups (numbered 1 through 5) in addition to the current log.
  4. You can add or delete an exception to the default log level for certain Java packages in the Exceptions section. You can also change the log level of a package.
    1. To add a new exception, enter the Java package name and log level in the row at the bottom of the table.
      By defining an exception, the logs contain enough detail to help you troubleshoot a problem. The package name and log level for the currently defined exceptions are listed in a table format.
    2. To change the log level of a currently listed package, select the new level from the Log Level list.
    3. To remove a currently listed log exception, select the log and click Delete.

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